Melanie Risch
Lake St. Louis,Missouri
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Household Manager
Self Employed
06.2015 - Current
- Caring for, teaching, disciplining, raising, guiding, and nurturing children
- Cooking, cleaning, laundry, house maintenance, and grocery shopping
- Taking children to and from school, after-school activities, and weekend sports
- Coordinating medical and other appointments, playdates, outings, and vacations
- Managing family finances.
Senior Production Scheduler
Propper International
07.2011 - 06.2015
- Planned, scheduled, coordinated and/or monitored flow of products through complete production cycle
- Provided timely planning and scheduling of manufacturing work orders to manufacturing plants in order to achieve both internal financial goals and customer delivery dates.
Order Entry Lead
Natoli Engineering Company, Inc.
05.2010 - 05.2011
- Finalize all order details and process as last quality check before sending to production
- Maintain specific customer requirements/reports
- Coordinate with production manager for lead times and order volume.
International Customer Service
Natoli Engineering Company, Inc.
10.2009 - 05.2011
- Responsible for international customer inquiries, complaints, and high workload within deadline-driven environment
- Process tool and die quotations and orders which requires extensive knowledge, research, attention to detail, accuracy, and close communication with engineering and production departments
- Communicate with all impacted departments to ensure proper communication of customer requirements.
Bank Teller
Bank of America
02.2007 - 06.2009
- Process transactions accurately and efficiently to build customer confidence and trust, based on established policies and procedures
- Act as ambassador of bank, smile and greet customers using Bank of America Spirit, and provide basic teller services
- Build customer loyalty through courtesy and friendliness, including addressing each customer by name
- Identify customer needs and refer appropriate products and services.
Training Coordinator
Natoli Engineering Company, Inc.
03.2006 - 01.2007
- Researching new topics of interest within industry for seminars
- Marketing and advertising to current and prospective customers and inviting guest speakers
- Booking travel arrangements for company, as well as guest speakers, and attending customers
- Ordering and setting up catered meals, and planning special events.
Receptionist
Natoli Engineering Company, Inc.
03.2004 - 03.2006
- Created positive first impression of company by providing welcoming and organized environment
- Handled administrative tasks and provided support to company executives.
Guest Relations Representative
CenterPointe Hospital
03.2003 - 03.2004
- Answer multi-line phone
- Assist Assessment and Referral Department with new patient admissions
- Direct and assist visitors
- Provide general administrative support for management team.
Supervisor
Crown Car Wash
06.1998 - 03.2003
- Train new employees
- Perform normal opening and closing procedures
- Generate daily sales and payroll reports
- Promote excellent customer satisfaction.
Education
Hickey College
St Louis, MOSkills
- Microsoft Office
- ERP software
- 10-Key, Typing (60 wpm)
- Tech-savviness
- Budget Development
- Calendar Management
Timeline
Household Manager
Self Employed
06.2015 - Current
Senior Production Scheduler
Propper International
07.2011 - 06.2015
Order Entry Lead
Natoli Engineering Company, Inc.
05.2010 - 05.2011
International Customer Service
Natoli Engineering Company, Inc.
10.2009 - 05.2011
Bank Teller
Bank of America
02.2007 - 06.2009
Training Coordinator
Natoli Engineering Company, Inc.
03.2006 - 01.2007
Receptionist
Natoli Engineering Company, Inc.
03.2004 - 03.2006
Guest Relations Representative
CenterPointe Hospital
03.2003 - 03.2004
Supervisor
Crown Car Wash
06.1998 - 03.2003
Hickey College
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