Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Roam

Management
Van Buren,AR

Summary

Dynamic Accounts Receivable Manager at ProGasket Solutions LLC with a proven track record in staff management and operations optimization. Successfully streamlined workflows, enhancing team performance and achieving budget compliance. Skilled in vendor management and conflict resolution, fostering strong relationships that drive profitability and operational excellence.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

41
41
years of professional experience

Work History

Account Receivable Manger

ProGasket Solutions LLC
10.2018 - 02.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Put in new processes/ was also the Business Process Manager, and helped with inventory processes.
  • Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Invoiced customers, and managed our accounts receivable.
  • Processed new hire paperwork ie. I-9 paperwork, w-4 etc.



Store Manager

Graffitis Resale Store
01.2005 - 01.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Hired and trained new staff members
  • Completed point of sale opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.

Operations Manager

Old Navy, Gap
06.1999 - 11.2003
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Processed a monthly budget based on sales to payroll percentage. Cut payroll based on sales to balance the monthly budget.
  • Interacted with Regional management for store walk throughs and all other management processes.

Store Co-Manager

Service Merchandise
01.1984 - 04.1999
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Recommended quality workers to increase company's productivity and profitability.
  • Oversaw visual merchandising standards for the store, creating eye-catching displays that boosted foot traffic and increased sales conversion rates.
  • Assisted in seasonal hiring efforts to ensure adequate staffing levels during peak business periods.
  • Supported the opening of new store locations by providing training and mentorship to newly appointed management teams for a smooth transition process.
  • Managed Human Resources.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed merchandising. Planograms per guidelines.

Education

High School Diploma -

Charleston Highschool
Charleston, AR
05-1985

Skills

  • Decision-making
  • Staff management
  • Hiring and training
  • Task delegation
  • Operations management
  • Workforce management
  • Employee onboarding, Vendor onboarding, and Customer onboarding
  • Policy and procedure development
  • Vendor management
  • Accounts Receivable Management
  • Attention to detail

Timeline

Account Receivable Manger

ProGasket Solutions LLC
10.2018 - 02.2025

Store Manager

Graffitis Resale Store
01.2005 - 01.2018

Operations Manager

Old Navy, Gap
06.1999 - 11.2003

Store Co-Manager

Service Merchandise
01.1984 - 04.1999

High School Diploma -

Charleston Highschool
Melanie RoamManagement