Melanie Rodriguez
Saint Cloud,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Room Service Server
Hilton Worldwide Hotels
09.2017 - Current
- Completed orders with speed and accuracy, maintaining exceptional service standards each day.
- Ensured accurate billing by closely monitoring room charges and updating guest folios accordingly.
- Restocked supplies to keep team efficient and ready for guests' orders.
- Supported inventory, regularly stocking supplies as needed to maintain seamless room service operations.
Cashier
Hilton Worldwide Hotels
09.2017 - Current
- Maintained a clean and organized cashier area, contributing to a pleasant atmosphere.
- Adhered to strict safety guidelines when handling money or sensitive personal information from customers during transactions.
- Addressed customer inquiries over the phone and in-person in a polite manner to uphold company's reputation for excellent service.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
Corporate Trainer
Cheddars Stratch Kitchen
07.2015 - 09.2017
- Monitored employee progress and gave feedback to management and additional training requirements.
- Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
- Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.
Education
Associate of Science - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
Orlando, FL06.2012
Skills
- Problem-solving abilities
- Reliability
- Cash Handling
- Adaptability
- Organizational abilities
- Time management skills
- Written and verbal communication
Timeline
Room Service Server
Hilton Worldwide Hotels
09.2017 - Current
Cashier
Hilton Worldwide Hotels
09.2017 - Current
Corporate Trainer
Cheddars Stratch Kitchen
07.2015 - 09.2017
Associate of Science - Patisserie And Baking
Le Cordon Bleu College of Culinary Arts
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