Melanie Roesberry
Roseburg,OR
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Umpqua Community College
Roseburg, Oregon
11.2022 - Current
- Managed Facilities office operations, serving as primary contact for departmental information.
- Acted as liaison between department and campus community, ensuring understanding of policies and protocols.
- Oversaw maintenance of records and files for Facilities Department.
- Participated as member of departmental leadership team to drive strategic initiatives.
- Provided comprehensive telephone support for directors during absences, managing correspondence and scheduling.
- Coordinated filing and organization of departmental records, generating routine reports and handouts.
- Processed billing information for various vendors and internal departments, ensuring timely payments.
- Supervised clerical assistants, maintaining confidentiality in all personnel-related tasks.
Resident Property Manager
Burbank Housing Management
Santa Rosa, California
09.2007 - 12.2020
- Managed daily operations of residential properties for Burbank Housing Management.
- Coordinated tenant relations and resolved maintenance requests efficiently.
- Oversaw lease agreements and ensured compliance with housing regulations.
- Conducted property inspections to maintain safety and cleanliness standards.
- Trained and supervised on-site staff to enhance service delivery.
- Maintained accurate financial records and processed rent payments promptly.
- Handled administrative tasks such as processing applications, preparing leases and collecting security deposits.
- Prepared reports on occupancy levels, rent rolls, delinquencies and other related data.
- Maintained records of rental agreements, leases, and tenant payments.
- Enforced rules regarding noise levels, parking regulations.
Education
Lodi High
Lodi, CA07-1999
Associate of Science - Education
Simpson University
Redding, CASkills
- Office management
- Record keeping
- Billing processing
- Policy compliance
- Report generation
- Tenant relations
- Documentation and recordkeeping
- Data analysis and research
- Deadline oriented
- Financial reporting
- Problem solving
References
References available upon request.
Timeline
Administrative Assistant
Umpqua Community College
11.2022 - Current
Resident Property Manager
Burbank Housing Management
09.2007 - 12.2020
Lodi High
Associate of Science - Education
Simpson University
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