Melanie Rosales
Belmont,CA
Summary
Results driven Sales Account Manager accomplished in managing top accounts while simultaneously exceeding sales goals and bringing on new business. Delivering exceptional customer service and maintaining long lasting client relationships.
Overview
8
8
years of professional experience
Work History
Sales Account Manager
Outsource
10.2023 - Current
- Manged and supported 30+ accounts, generated 200k in gross profit in a year
- Secured and brought in 25+ new accounts
- Maintained relationships with existing clients, while bringing in new business on a monthly basis
- Initiated 8-10 client facing meetings weekly
- Attended ISC West and brought in 800+ leads as a team of five account managers
- Managed 3 recruiters daily
- Contacted and met with new leads weekly
- Client agreement and account set up for new clients
- Member of ABC Northern California Chapter, attended events and meetings
- Ensured weekly check ins with clients to ensure everything is running smoothly
- Negotiated rates, terms, and service agreements.
Recruiter - Senior Recruiter
Outsource
05.2021 - 10.2023
- Brought in 500k in revenue in one year
- Managed 40-60 candidates weekly
- Participated in a mentorship program where I mentored 4 new recruiters for 10 weeks at a time
- Earned the company rewards trip twice back to back years
- Posted job postings on multiple job boards then qualified and interviewed applicants
- Ranked in the top 5 recruiters in the company on a consistent basis
- Qualified candidates for specific jobs
- Worked along side Account Managers to fill open orders successfully
- Generated a number of new leads for the sales team
- Filled high level job positions and direct hire roles
- Conducted reference checks weekly
Consumer Engagement Marketing
Monster Energy
06.2016 - 09.2022
- Contributed strategies to promote the product in new and creative ways
- Interacted and actively engaged in with consumers when promoting the product
- Tracking and reporting consumers comments and questions
- Supporting sales efforts through guerrilla, event, and collegiate sampling
- Working closely with team members to meet daily goals and strengthen key relationships
- Traveled to cities around Northern California to attend events
- Effectively engaged with target audiences at events and through day to day marketing
Practice Coordinator I-III
UCSF Medical Center
11.2018 - 05.2021
- Supported various doctors, boosting efficiency and improving overall process flow
- Developed and implemented strategies to improve patient access, satisfaction and care quality
- Interviewed patients to ensure they are receiving the best care
- Insurance, referral, and new patient authorization
- Col1aborated with team members, doctors, nurses, and clinic staff to ensure the practice runs smoothly
- Scheduled and supported 200-300 patients weekly
- Collected, recorded and maintained patient medical history, reports and examination results.
Education
Bachelor of Arts - Communication Studies
San Francisco State University
San Francisco, CA.01-2018
Skills
- Proven sales track record
- Account development
- Lead prospecting
- Business strategies
- Sales strategy development
- Key partnership management
- Interviewing techniques
- Candidate pipeline management
- Cold-calling
- Candidate and client relations
- Marketing and sales
- Recruiting and Sourcing
- Revenue Growth
Timeline
Sales Account Manager
Outsource
10.2023 - Current
Recruiter - Senior Recruiter
Outsource
05.2021 - 10.2023
Practice Coordinator I-III
UCSF Medical Center
11.2018 - 05.2021
Consumer Engagement Marketing
Monster Energy
06.2016 - 09.2022
Bachelor of Arts - Communication Studies
San Francisco State University
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