Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melanie Saenz

Houston,TX

Summary

Dependable retail associate with experience in customer service, sales, and online order fulfillment. Skilled in inventory management, merchandising, and store operations. Known for teamwork, attention to detail, and providing excellent customer experiences.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Footwear Associate

Academy Sports + Outdoors
Katy, Texas
07.2021 - Current
  • Provided prompt and friendly customer service, assisting with product selection and inquiries.
  • Fulfilled online orders, including picking, packing, and preparing customer purchases accurately.
  • Maintained organized, well-stocked merchandise displays and footwear zoning.
  • Supported store operations by performing price changes, ad signage updates, and cash register duties.
  • Collaborated with team members to improve store efficiency and customer satisfaction.

Personal Shopper

HEB
Katy, Texas
02.2024 - 09.2024
  • Assisted customers with in-store and online orders, ensuring accuracy and timely delivery.
  • Managed inventory through restocking shelves and organizing displays.
  • Delivered knowledgeable and friendly service, addressing customer questions and needs.
  • Worked collaboratively with team members to meet store goals and maintain a positive environment.

Sales Associate

Once Upon A Child
Katy, Texas
02.2018 - 05.2020
  • Assisted customers with product selection, purchases, and returns in a fast-paced retail environment.
  • Processed transactions accurately at the cash register and handled exchanges/refunds.
  • Maintained organized merchandise displays and restocked inventory.
  • Provided friendly and helpful service to ensure positive shopping experiences.

Education

Pharmacy Technicain

Pima Medical Institute
Houston, TX
10-2025

High School Diploma -

Mayde Creek High School
Houston
06-2020

Skills

  • Customer Service Excellence
  • Online Order Fulfillment & Accuracy
  • Inventory Management & Stock Replenishment
  • Merchandising & Product Display
  • Point of Sale (POS) Systems & Cash Handling
  • Time Management & Multitasking
  • Attention to Detail & Organization
  • Team Collaboration & Communication
  • Adaptability & Reliability
  • Order Picking, Packing, and Shipping

Certification

  • CPR Certification

Languages

Spanish
Native/ Bilingual

Timeline

Personal Shopper

HEB
02.2024 - 09.2024

Footwear Associate

Academy Sports + Outdoors
07.2021 - Current

Sales Associate

Once Upon A Child
02.2018 - 05.2020

Pharmacy Technicain

Pima Medical Institute

High School Diploma -

Mayde Creek High School

Similar Profiles

CREATE PROFILE