Melanie Saenz
Summary
Dedicated professional with a solid background in retail and healthcare, excelling in customer service and sales support. Expertise includes customer engagement, product recommendations, POS systems, and inventory management. Demonstrates strong communication skills and meticulous attention to detail, thriving in dynamic, high-pressure settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Trainee
Walmart
Katy, Texas
01.2026 - Current
- Processed prescriptions and assisted with medication preparation, ensuring accuracy and compliance under pharmacist supervision.
- Managed patient information in pharmacy systems, maintaining high accuracy to support effective patient care.
- Maintained strict attention to detail to uphold accuracy, compliance, and patient safety.
- Supported pharmacy workflow by coordinating inventory management and facilitating efficient prescription fulfillment.
- Collaborated with team members to ensure timely and safe service to patients.
Footwear Sales Associate
Academy Sports + Outdoors
Katy, Texas
07.2021 - 11.2025
- Increased sales through upselling, product recommendations, and strong communication.
- Provided friendly, knowledgeable customer service to enhance product selection experience.
- Maintained footwear department merchandising standards and inventory organization.
- Facilitated store operations through price changes, signage setup, and cash handling.
- Coordinated with team members to streamline daily store operations.
Personal Shopper
HEB
Katy, Texas
02.2024 - 09.2024
- Selected and prepared grocery orders, enhancing personalized shopping experiences.
- Ensured order accuracy by checking expiration dates, selecting high-quality items, and providing substitutions.
- Managed multiple orders, ensuring timely pickup and delivery to meet customer expectations.
- Communicated with customers and store teams to swiftly resolve issues and improve service.
- Applied product knowledge to improve efficiency and support store operations.
Education
High School Diploma -
Mayde Creek High School
Houston, TX06-2020
Pharmacy Technician
Pima Medical Institute
Houston, TX11-2025
Skills
- Prescription processing
- Medication labeling
- Sterile compounding
- Inventory tracking and stock organization
- Patient privacy
- Billing procedures
- Fast-paced efficiency
- Strong attention to detail
- Pharmacy software
Certification
- CPR Certified
- Registered Pharmacy Technician Trainee
Languages
Spanish
Timeline
Pharmacy Technician Trainee
Walmart
01.2026 - Current
Personal Shopper
HEB
02.2024 - 09.2024
Footwear Sales Associate
Academy Sports + Outdoors
07.2021 - 11.2025
High School Diploma -
Mayde Creek High School
Pharmacy Technician
Pima Medical Institute