Melanie Santana
Jefferson
Summary
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently for 8 years. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings. I also had completed my certification for phlebotomy back in 2016 but let that expire. I'm a great listener and am confident in my own skills and experience.
Overview
8
8
years of professional experience
Work History
CNA
Alden Estates Of Jefferson
Jefferson
09.2023 - Current
- Assisted patients with daily living activities in a compassionate manner.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety of patient environments consistently.
- Trained new staff on best practices for patient care protocols.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
MSEN - Member Services Engagement Specialist
Carenet
07.2022 - 01.2023
- Company Overview: Worked with Carenet company for cvs as a retailer promoting a 90 supply to customers of CVS pharmacy.
- Worked with Carenet company for cvs as a retailer promoting a 90 supply to customers of CVS pharmacy.
Certified Nursing Assistant
Carrizo Springs
Carrizo Springs
06.2018 - 02.2022
- Assisted residents with their activities of daily living such as bathing, feeding, and transferring.
Certified Nursing Assistant
Uvalde
Uvalde
03.2019 - 08.2019
- Assisted residents with their activities of daily living such as bathing, feeding, and transferring.
Provider
Crystal City
Crystal City
08.2017 - 11.2018
- Did meal preps for clients, assisted with bathing and transfer. Ran errands for clients as well.
Education
High School Diploma -
Crystal City High School
Crystal City, TxPhlebotomy, EKG, Certified Nursing Assistant
Southwest Texas Junior College
Crystal City, TxSkills
- Quick learner
- Good at multitasking
- Great problem solver
- Great listener
- Team player
- Patient monitoring
- HIPAA compliance
- Patient mobility assistance
- Vital signs assessment
- Safety awareness
- Staff training
- Effective communication
Self Development
Strategic thinking and acting.
References
- Heather Nava, 830-322-6147
- Melodie Mejia, 830-322-4156
- Serena Valdez, 830-255-9302
Leadership Experience
Great at motivating others to complete tasks and great listener.
Communication Skills
Respect others point of views through engagement and interest. Know how to clarify thoughts and ideas. Listening to others when they communicate, asking questions to better understand.
Timeline
CNA
Alden Estates Of Jefferson
09.2023 - Current
MSEN - Member Services Engagement Specialist
Carenet
07.2022 - 01.2023
Certified Nursing Assistant
Uvalde
03.2019 - 08.2019
Certified Nursing Assistant
Carrizo Springs
06.2018 - 02.2022
Provider
Crystal City
08.2017 - 11.2018
High School Diploma -
Crystal City High School
Phlebotomy, EKG, Certified Nursing Assistant
Southwest Texas Junior College