Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melanie Sayles

Wallis

Summary

Nationally Registered Certified Medical Assistant with extensive experience, skilled in phlebotomy and patient-focused care. Proven ability to enhance patient outcomes through effective communication and meticulous documentation. Committed to maintaining HIPAA compliance while delivering compassionate support, ensuring a positive experience for all patients.

Developed skills in fast-paced healthcare environment, focusing on patient care and administrative tasks. Demonstrated ability to manage patient records and assist with medical procedures. Seeking to apply these transferrable skills in new field, leveraging experience in high-stress settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

Piedmont Heart Institute (Travel Assignment)
06.2025 - 09.2025
  • Participated in continuing education opportunities to remain knowledgeable about current industry best practices and relevant advancements in medical care delivery techniques.
  • Conducted diagnostic tests, such as EKGs and lab work, contributing to accurate diagnoses and treatment plans.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Certified Medical Assistant

West Cancer Center And Research Institute
07.2023 - 06.2025
  • Proficient in accessing and de-accessing Port-A-Cath's and IVs, venipunctures and knowing the order of blood draw.
  • Administered patient care by preparing exam rooms and ensuring necessary supplies were available.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Assisted healthcare providers during patient examinations, enhancing workflow efficiency.
  • Managed patient records using electronic health record systems for accurate documentation.
  • Scheduled appointments and coordinated referrals to optimize patient access to services.
  • Monitored vital signs and reported findings to medical staff for prompt intervention.
  • Maintained a clean and organized work environment, adhering to safety protocols and standards.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.

Education

Associate of Applied Business - Business Administration

Coahoma Community College
Clarksdale, MS
05-2026

No Degree - Medical Assistant

Concorde Career College
Southaven, MS
04-2023

Skills

  • HIPAA compliance

  • Medical terminology and reconciliation

  • Specimens collection and processing

  • Electronic health records( Onco EMR and EPIC)

  • Patient documentation

  • Vital sign monitoring

  • Wound care

  • Time management

  • Multitasking and organization

  • Basic life support

  • Phlebotomy techniques

  • Patient-focused care

  • Injection administration

  • 12-Lead EKG monitoring

  • Phone Nurse Triage

Certification

  • CMA - Certified Medical Assistant
  • BLS - Basic Life Support

Timeline

Certified Medical Assistant

Piedmont Heart Institute (Travel Assignment)
06.2025 - 09.2025

Certified Medical Assistant

West Cancer Center And Research Institute
07.2023 - 06.2025

Associate of Applied Business - Business Administration

Coahoma Community College

No Degree - Medical Assistant

Concorde Career College

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