Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Melanie Schmidt

Cherokee Ridge

Summary

Dynamic Agile Product Management Senior Manager at Cigna, skilled at driving operational excellence and enhancing project team productivity and high quality outcomes. Expert in project management and change management, I successfully led cross-functional teams to achieve significant milestones, fostered stakeholder engagement, and implemented innovative solutions that improved efficiency and reduced costs. Passionate about talent development and mentoring.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Agile Product Management Senior Manager

Cigna
05.1988 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
  • Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
  • Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Implemented and developed operational standards, policies and procedures.
  • Achieved operational excellence by streamlining processes and implementing best practices.
  • Demonstrated exceptional adaptability in navigating complex situations or rapidly changing environments with ease.
  • Balanced competing priorities efficiently while maintaining focus on critical tasks requiring immediate attention.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
  • Ordered new equipment and inventory and scheduled repairs for damaged equipment.
  • Negotiated high-value contracts with new suppliers, securing better pricing and terms, which improved profit margins.
  • Drove adoption of new technology solutions, modernizing operations and improving operational efficiency.
  • Improved team productivity by implementing agile methodologies, reducing project completion times and enhancing collaboration.
  • Enhanced team performance with regular coaching sessions, focusing on individual strengths and areas for improvement.

Education

Bachelor of Arts - English Language

University of Tennessee
Chattanooga, TN
12-1996

Associate of Science - Secondary Education

Snead State Junior College
Boaz, AL
06-1985

Skills

  • Agile Project management
  • Resource allocation
  • Team building
  • Process improvement
  • Change management
  • Stakeholder engagement
  • Operations management
  • Cross-functional team coordination
  • Troubleshooting and problem resolution
  • Data-driven decision making
  • Documentation and reporting
  • Operations planning
  • Data analytics
  • Organizational improvement
  • Corporate communications
  • Cross-functional team leadership
  • Team leadership
  • Problem-solving
  • Training and development
  • Performance evaluation

Accomplishments

    Cigna Quarterly Champion Award - Applied Behavior Analysis Product Standards

Certification

SAFe Agilelist Certification, Leading SAFe, Connect to Influence, Performance Catalyst Certification, LOMA (Life Office Management Association) Certification

Timeline

Agile Product Management Senior Manager

Cigna
05.1988 - Current

Bachelor of Arts - English Language

University of Tennessee

Associate of Science - Secondary Education

Snead State Junior College
Melanie Schmidt