Overview
Work History
Education
Skills
Timeline
Generic

Melanie Schneller

Metairie,LA

Overview

29
29
years of professional experience

Work History

Housekeeper

Ochsner Medical Center
New Orleans, LA
12.2012 - 01.2024
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Used cleaning chemicals following proper guidelines.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Ensured that all health standards were met during cleaning operations.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Followed safety procedures when handling hazardous materials.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.

Patient Care/Food Service Worker

Morrison Healthcare
Kenner, LA
08.2007 - 12.2012
  • Assisted in the preparation of food items according to recipes and instructions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Prepared beverages such as coffee, tea, soda..
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Monitored inventory levels of food items used during meal services.
  • Ensured that all foods were prepared according to health department regulations.
  • Replenished condiments at customer tables as needed.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Performed variety of duties related to food service.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Collaborated with team to deliver timely service of items.
  • Packaged and bagged cooked food and prepared items.

Food Line Worker

Luby's Cafeteria
Houston, TX
06.2007 - 07.2007
  • Assisted in the assembly of products on the production line.
  • Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
  • Performed quality control checks to ensure product specifications were met.
  • Cleaned up work area at end of shift to maintain a safe working environment for other employees.

Housekeeper

Cypress Fairbanks ISD
Houston, TX
06.2006 - 11.2006
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Followed safety procedures when handling hazardous materials.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Swept and damp-mopped private stairways and hallways.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Food Service Worker/ Patient Care

East Jefferson General Hospital Health
Metairie, LA
01.2001 - 10.2005
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.
  • Monitored inventory levels of food items used during meal services.
  • Replenished condiments at customer tables as needed.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Properly stored all leftover food items after each shift.
  • Assisted with unloading deliveries from suppliers into storage areas.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Performed variety of duties related to food service.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Set up, restocked and cleaned dining areas.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Collaborated with team to deliver timely service of items.
  • Refilled condiments, napkins and server workstations.
  • Assembled and served meals according to specific guest requirements.

Housekeeper

Extended Stay America
Metairie, LA
08.2000 - 12.2000
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Responded to requests from guests regarding housekeeping needs.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.

Busser, Server and Line Worker

Piccadilly Cafeteria
Metairie, LA
01.1998 - 12.2000
  • Greeted customers and answered questions about menu items.
  • Provided quick and efficient clearing of tables between courses.
  • Bussed and reset tables in an orderly fashion.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Maintained cleanliness of restaurant dining area throughout shift.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Delivered food orders to tables in a timely manner according to company standards.
  • Ensured that each table was properly set before seating guests.
  • Conducted regular checks on customer satisfaction levels during meal service.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Swept floors, washed walls and windowsills, emptied trash receptacles and cleaned restrooms when needed.
  • Organized storage areas for clean dishes and stocked linens.
  • Communicated with kitchen staff regarding any special requests from customers.
  • Took initiative to help others whenever necessary.
  • Maintained a friendly attitude towards customers at all times.
  • Provided assistance to other bussers or waitstaff when needed.
  • Checked menus for accuracy prior to serving meals.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Expedited food to tables to assist servers during busy periods.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.

Housekeeper

Travelodge hotel
Metairie, LA
01.2000 - 07.2000
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Emptied trash receptacles throughout the property.
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.

Grill and Cashier Worker

McDonald's
Gretna, LA
01.1997 - 12.1997
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Deli Clerk

Winn Dixie Supermarket
Marrero, LA
08.1994 - 11.1995
  • Greeted customers in a friendly and professional manner.
  • Maintained cleanliness of the deli area and equipment.
  • Prepared all food orders according to customer specifications.
  • Stocked shelves with fresh items daily.
  • Rotated product on shelves to ensure freshness.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Assisted customers with selecting products from the deli case or menu board.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Ensured compliance with all local health department regulations regarding food preparation and storage procedures.
  • Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
  • Inspected labels on deli products to verify accuracy of pricing.
  • Offered suggestions for additional items that would complement customer's order selections.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Participated in weekly team meetings to discuss performance goals or operational issues.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Offered samples to promote and upsell specials.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.

Education

High School Diploma -

L.W. Higgins High School
Marrero, LA
05-1994

Business Management

Cuillier Career Center
Marrero, LA
05-1994

Skills

  • Safe Cleaning With Chemicals
  • Customer Service
  • Dusting
  • Window Cleaning
  • Guest Relations
  • Infection Control
  • Restroom Detailing
  • Cleaning Methods
  • Focused and Detail-Oriented
  • Mopping and Buffing Floors
  • Housekeeping

Timeline

Housekeeper

Ochsner Medical Center
12.2012 - 01.2024

Patient Care/Food Service Worker

Morrison Healthcare
08.2007 - 12.2012

Food Line Worker

Luby's Cafeteria
06.2007 - 07.2007

Housekeeper

Cypress Fairbanks ISD
06.2006 - 11.2006

Food Service Worker/ Patient Care

East Jefferson General Hospital Health
01.2001 - 10.2005

Housekeeper

Extended Stay America
08.2000 - 12.2000

Housekeeper

Travelodge hotel
01.2000 - 07.2000

Busser, Server and Line Worker

Piccadilly Cafeteria
01.1998 - 12.2000

Grill and Cashier Worker

McDonald's
01.1997 - 12.1997

Deli Clerk

Winn Dixie Supermarket
08.1994 - 11.1995

High School Diploma -

L.W. Higgins High School

Business Management

Cuillier Career Center

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Melanie Schneller