Melanie Scott
Lawrenceville,GA
Summary
Diligent with comprehensive background in food service operations, delivering consistent quality in customer satisfaction. Proven track record of maintaining high standards in food preparation and safety. Demonstrated ability in teamwork and adaptability to dynamic kitchen environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Photographer
Self-employeed
08.2014 - 11.2021
- Digitally edited photos to enhance appearance.
- Delivered high-quality images under tight deadlines, demonstrating strong time management skills.
- Planned and prepared for on-location and studio shoots.
- Developed strong relationships with clients through clear communication and professionalism.
- Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.
Specialty Team Trainer
Wholefoods Market
04.2011 - 10.2020
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Taught new team members correct procedures for all areas of operations.
- Trained new employees in specific job requirements.
- Maintained a clean and organized cheese counter, adhering to strict sanitation guidelines for improved customer experience.
- Assisted in the creation of visually appealing cheese displays, drawing customer attention and increasing sales.
- Assisted customers with special requests or custom orders for events requiring unique cheese selections.
- Monitored product quality through regular tastings to ensure freshness and adherence to established standards.
- Stocked food and service products, requesting reordering needs through supervisor.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Hostess
Abington Alehouse
02.2010 - 04.2011
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Associate of Arts - Photography
New England School of Photography
Boston, MA06-2015
High School Diploma -
Abington Highschool
Abington, MA05-2011
Skills
- Staff training
- Order taking
- Beverage preparation
- Food preparation
- Workplace safety
- Food safety
- Sanitation practices
- Product presentation
- Food allergy safety
- Customer service
- Problem-solving
- Food storage
Certification
- Food Handler Certification
Timeline
Photographer
Self-employeed
08.2014 - 11.2021
Specialty Team Trainer
Wholefoods Market
04.2011 - 10.2020
Hostess
Abington Alehouse
02.2010 - 04.2011
Associate of Arts - Photography
New England School of Photography
High School Diploma -
Abington Highschool
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