MELANIE SHERRY
Jupiter
Summary
I have always taken pride and chosen to work diligently and effectively. I believe my strong work ethic has developed since middle school as I attended Bak middle school of the Arts and moved into Dreyfoos school of the arts. I have always enjoyed being part of many extra curriculum activities such as Girl Scouts, church youth groups, and the giveback community a non for profit group. I believe I work well under pressure and continue to work on my critical thinking skills daily.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Nurse Extern
Palm Beach Gardens Hospital
08.2024 - Current
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Assisted with patient ambulation and use of mobility assistance aids to reduce risks.
- Monitored patient vital signs and reported any changes to nursing staff.
- Observed and reported any changes in patient condition to proactively address potential risks.
- Collaborated with supervising nurses to ensure quality care for all patients on the unit.
- Monitored and documented patient intake and output levels and reported concerns to care team.
- Handled specimen collection and prepared for transport to facilitate laboratory testing.
- Effectively managed time and resources to provide optimal patient care during high-volume shifts, ensuring timely provision of necessary interventions.
- Used evidence-based practices to guide decision-making, resulting in optimal patient outcomes.
- Actively participated in continuing education opportunities for personal growth as well as improved patient outcomes through updated knowledge of best practices within nursing standards.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Educated family members and caregivers on patient care instructions.
- Monitored patient reactions after administering medications and IV therapies.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Recorded details regarding therapies to keep patient charts updated.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Evaluated patient histories, complaints, and current symptoms.
- Managed patients recovering from medical or surgical procedures.
- Supported nursing staff during emergency situations, contributing to timely and effective patient care.
- Improved patient satisfaction with compassionate bedside manner and attentive care.
- Supported patient nutrition by assisting with meal planning and feeding as necessary.
Medical Appointment Scheduler
XACT Solutions/XSI
06.2022 - 01.2025
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Improved communication between the front desk and clinical staff by providing accurate, up-to-date appointment information.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing cancellations.
- Anticipated scheduling conflicts and proactively resolved them before they impacted patient care or provider availability.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling or billing concerns.
- Prioritized patient needs by effectively organizing back-to-back appointments and managing waitlist requests for urgent care situations.
- Participated in ongoing training opportunities to stay current on industry trends, best practices, and new technologies related to appointment scheduling processes.
- Promoted a positive office culture through clear communication, collaboration, and mutual respect among team members during all aspects of appointment scheduling tasks.
- Contributed to office efficiency by accurately entering and updating patient information in electronic health record systems.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Patient Safety Attendant
Raulerson Hospital
05.2021 - 06.2022
- Increased patient satisfaction by providing compassionate care and addressing individual needs in a timely manner.
- Conducted hourly rounding to proactively address potential safety hazards or concerns, enhancing overall patient wellbeing.
- Mentored new Patient Safety Attendants by sharing best practices and offering guidance as they acclimated to their roles.
- Participated in regular training sessions, staying current on best practices for patient safety attendants’ roles and responsibilities.
- Ensured compliance with HIPAA regulations by maintaining strict confidentiality regarding patient health information.
- Assisted nursing staff with non-clinical tasks, enabling them to focus on direct patient care and improving efficiency.
- Contributed to the prevention of hospital-acquired infections through diligent hand hygiene practices and use of personal protective equipment.
- Reduced risk of falls by assisting patients with mobility and providing appropriate support during transfers.
- Supported individuals with special needs by providing appropriate accommodations and assistance tailored to their unique circumstances.
- Promoted patient autonomy by encouraging self-care activities within safe boundaries, fostering independence.
Centralized Scheduler
Jupiter Medical Center
09.2019 - 04.2021
- Being aware of medical terminology
- Assisting patients with care on their needs and concerns medically and appointment based
- Appropriately giving out guidelines and instructions for radiology exams.
- Rescheduling patient appointments
- Directing patients through hospital departments.
- Directing patients and giving them proper Covid instruction
- Maintain proper documentation if patient has health risk
- Make patient profiles/ input of patient information
- Managing inbound and outbound calls
- Assist with office and clerical work
Administrative Assistant
Fall Prosthetics and Orthotics
12.2017 - 02.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Processed invoices for payment process
- Compiled various sources of data into organized reports
Education
Associate Degree - Nursing
Palm Beach State College
Lake Worth, FL05.2025
Skills
- Vital signs monitoring
- Clinical judgment
- Compassionate care
- Feeding assistance
- Electronic charting
- Direct patient care
- Patient assessment
- Health promotion
- Documentation accuracy
- Critical thinking
- Decision-making
- Heartsaver first aid CPR AED (first aid CPR AED)
- Treatment recommendations
- Catheter care
- Injection administration
- Infection control
- Patient needs assessment
- Anatomy
- Personal hygiene management
- Personal support
- Medication and IV administration
- Attention to detail
- Blood draw and sample collection
- Certified in CPR/AED
- Collecting vitals
- Routine examinations
- Diet and nutrition
- Delegation and motivation
- Immunizations and vaccinations
- Home care
- Tracheostomy care
- EMR / EHR
- Respiratory care
- End-of-life care
- Neurological care
- Punctual and reliable
- Pain assessment
- G-tube care
- Medication Administration
Accomplishments
I have attended both
Certification
CPR and BLS
Languages
Spanish
Professional Working
Timeline
Nurse Extern
Palm Beach Gardens Hospital
08.2024 - Current
Medical Appointment Scheduler
XACT Solutions/XSI
06.2022 - 01.2025
Patient Safety Attendant
Raulerson Hospital
05.2021 - 06.2022
Centralized Scheduler
Jupiter Medical Center
09.2019 - 04.2021
Administrative Assistant
Fall Prosthetics and Orthotics
12.2017 - 02.2019
Associate Degree - Nursing
Palm Beach State College
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