Melanie Silentman
Window Rock,Arizona
Summary
Proven Project Administrator with a track record of enhancing efficiency and productivity at Navajo Tribal Utility Authority. Skilled in Documentation Management and fostering strong customer relations, I streamlined workflows and communication, significantly boosting project outcomes. Expert in leading teams to meet ambitious targets, demonstrating exceptional motivational and project management abilities.
Overview
12
12
years of professional experience
Work History
Project Administrator
Navajo Tribal Utility Authority
2021.07 - Current
- Organized critical documentation for easy access and retrieval, increasing team productivity.
- Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Completed accurate material and labor estimates for jobs ranging from small to large budgets.
- Facilitated regular team meetings for effective communication, collaboration, and problem-solving efforts.
- Maintained accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
- Monitored project progress closely, promptly addressing any deviations from the plan or schedule.
- Trained workers in proper methods, equipment operation and safety procedures.
- Completed new customer intakes for all Solar/Light Up Navajo projects, customer documents, site assessments, provided cost estimates, provided updates to management at HQ, created projects, provided funding, maintained and coordinated all construction scheduling and work order packet preparation for Field Crew.
- Overseen Utility Planners to ensure all work orders are completed for construction.
- Provided all weekly notification/work order reporting, project updates for District, provided complete summary of all Chapter /Community projects to determine feasibility.
Administrative Assistant
Navajo Tribal Utility Authority
2012.04 - 2021.07
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Provided overall company wide vehicle and equipment inventory procurement, assisted Purchasing Agent with RFQ and estimates for purchasing.
- Coordinated the administrative budget, ensure adequate supplies are available, assist with completing Capital, O&M and compensation budgets for approval by Supervisor.
- Attend meetings to receive and disseminate information, attain approvals as a representative to represent NTUA in an informal presentation format.
- Coordinate and develop computer database, spreadsheets, software and equipment use. Assist with training staff to perform notifications, time entries and providing reports to managment.
- Provide daily spreadsheet of all incoming work flow, requests, budgets for department and Manager information.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services. Provided all company rental contracts, procurement processing, working with Navajo Nation to ensure Certificate of Insurance is available upon contracting all rentals.
Education
High School Diploma -
Window Rock High School
Fort Defiance, AZ05.1991
Skills
- Scheduling and Planning
- Documentation Management
- Project Reporting
- Compliance Management
- Cost Control
- Bid estimation
- Staff leadership and direction
- Motivational Skills
- Effective Communication
- Customer Relations
- Project Management
Additional Information
Referrals:
Bryno Shirley
Transportation Manager, NTUA Transportation
928.729.6224
Garridyn Henderson
Project Manager, NTUA Electric Systems Division
928.729.6234
Andrea Nez
Project Supervisor, NTUA Ft. Defiance District
928.729.4793
Timeline
Project Administrator
Navajo Tribal Utility Authority
2021.07 - Current
Administrative Assistant
Navajo Tribal Utility Authority
2012.04 - 2021.07
High School Diploma -
Window Rock High School
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