Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Silva

Assistant Property Management

Summary

Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.

Overview

3
3
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Assistant Property Manager

Sedona Springs Village
02.2023 - Current
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.

Assistant Property Manager

Diamond Elite
12.2022 - 02.2023
  • Showed apartments to potential tenants and answered questions regarding community.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Kept accurate records of all resident and tenant correspondence.
  • Processed security deposit refunds.

Recruiter

Vulcan Transportation
08.2022 - 11.2022
  • Evaluated strengths and weaknesses of candidates through effective screening processes.
  • Operated and maintained applicant tracking and candidate management systems.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Collaborated with hiring managers to understand job requirements and expectations.

Legal Administrative Assistant

Medina Law Firm
03.2022 - 07.2022
  • Kept office efficient and organized by managing tasks such as supply restocking and general upkeep without oversight.
  • Scheduled and coordinated meetings between legal teams and clients.
  • Interviewed and prepared intake sheets for clients in Spanish and English.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.

Secretary

I Am Trucking, LLC.
09.2021 - 03.2022


  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Provided clerical support to company employees by copying, faxing and filing documents.

Education

GED -

Odessa High School
Odessa, TX
08.2017 - 2018.08

Associate of Business Administration -

Odessa College
Odessa, TX
08.2023 - Current

Skills

Multi-tasking ability

Exemplary communication

Adaptability

Office administration

Database maintenance

Multi-line phone systems

Telephone and email etiquette

Common area maintenance

Application process proficiency

Property tours and inspections

Timeline

Associate of Business Administration -

Odessa College
08.2023 - Current

Assistant Property Manager

Sedona Springs Village
02.2023 - Current

Assistant Property Manager

Diamond Elite
12.2022 - 02.2023

Recruiter

Vulcan Transportation
08.2022 - 11.2022

Legal Administrative Assistant

Medina Law Firm
03.2022 - 07.2022

Secretary

I Am Trucking, LLC.
09.2021 - 03.2022

GED -

Odessa High School
08.2017 - 2018.08

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Melanie SilvaAssistant Property Management