Melanie Smith
Blountsville
Summary
Energetic and detail-oriented Property Inspector/Estimator with extensive expertise in property inspections and estimations. Leveraging advanced proficiency in Xactimate software and strong communication skills, consistently delivers precise evaluations that enhance customer satisfaction. Certified in Alabama Lead Paint and OSHA standards, I am committed to continuous professional development through regular training and education courses. Driven to exceed expectations and contribute value to every project I undertake.
Overview
26
26
years of professional experience
Work History
Property Inspections/Estimator
First Quality Homes & Construction Inc.
03.2013 - Current
- Performed precise property inspections for various types of damage, ensuring accurate repair estimates using Xactimate software.
- Developed detailed diagrams, captured damage photos, and maintained comprehensive notes for each inspection.
- Collaborated closely with insurance agents and adjusters, navigating insurance policy aspects including deductibles and exclusions.
- Secured necessary materials for potential subrogation, maintaining meticulous records for all mitigation jobs.
- Enhanced operational efficiency through detailed and accurate drying logs for mitigation processes.
- Created construction schedules and coordinated all subcontract work throughout projects.
- Supervised ongoing construction during projects.
- Ordered materials and scheduled material deliveries to jobsites.
- Developed precise cost estimates for residential and commercial construction projects.
- Analyzed project specifications to determine optimal material quantities and labor requirements.
- Conducted site visits to assess project scope and validate estimate assumptions.
- Utilized advanced estimating software to enhance efficiency and accuracy of calculations.
- Implemented strategies that reduced estimate turnaround time while maintaining quality standards.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Reason for leaving: Owner is discussing retirement and I need to obtain future job security.
Property Inspections/Estimator
L-n-L Construction Inc
08.1999 - 01.2012
- Conducted thorough inspections and measurements of properties affected by damage, ensuring comprehensive repair diagrams and estimates using Xactimate estimating software.
- Managed the State Farm B2B Preferred Provider Program claims, collaborating effectively with adjusters throughout the claims process.
- Facilitated homeowner understanding of their insurance policy and guided them through the mortgage endorsement process, enhancing customer satisfaction.
- Handled accounts receivable and accounts payable, ensuring financial operations were streamlined and efficient.
- Achieved high levels of customer satisfaction through attentive service and clear communications.
- Created construction schedules and coordinated all subcontract work throughout projects.
- Reason for leaving: Business Dissolved- Owner, Roger Latham, passed away. Tony Latham, whom was the operations manager, can assist with a work related reference his contact number is 256-477-4125. The current business with the name L-N-L Construction that is located in Guntersville is an LLC and is not the same company.
Education
General Studies
Arab City School System
Arab, AL05.1991
Business Management -
Wallace State Community College
Hanceville, AL02.1994
Skills
- Xactimate Software
- Property Inspection
- Detail-Oriented Analysis
- Customer Satisfaction Strategies
- Effective Communication
- Estimate preparation
- Cost estimation
- Material takeoffs
- Estimating software
- Excellent communication
- Project management
- Task prioritization
- Customer relationship management
- Client consultation
- Time management
Timeline
Property Inspections/Estimator
First Quality Homes & Construction Inc.
03.2013 - Current
Property Inspections/Estimator
L-n-L Construction Inc
08.1999 - 01.2012
General Studies
Arab City School System
Business Management -
Wallace State Community College
Areas of Advanced Knowledge
Proficient in Xactimate estimating software, Eagle View, SkyTek Imaging software, Microsoft Office including Word, Excel, Publisher, QuickBooks and spreadsheet creation and utilization. A rapid learner who is self-motivated and excels in dynamic, fast-paced environments.