Melanie Smith
Plainwell,MI
Summary
Reliable and numbers-driven professional with experience balancing fast-paced customer service, accurate cash handling and detailed property management. Proven ability to maintain strict attention to detail under pressure while building positive client relationships. Bring a strong work ethic and a dedication to accuracy.
Overview
3
3
years of professional experience
Work History
Commercial Cleaner
Self-employeed
Delton, MI
11.2025 - Current
- Maintain and secure five commercial buildings, upholding strict safety protocols across offices, restrooms and public-facing spaces.
- Managed building access independently, ensuring security protocols were followed.
- Fulfilled clients' specific cleaning requests and preferences, enhancing overall satisfaction.
- Documented hours worked, supplies used, and tasks completed daily to ensure accountability and transparency.
Housekeeper
Bay Pointe Inn
Shelbyville, MI
06.2025 - 08.2026
- Cleaned guest rooms, ensuring high standards of cleanliness and comfort.
- Collaborated with team members to address special cleaning requests from guests.
- Assisted in training new housekeepers on cleaning procedures and standards.
- Restocked supplies in bathrooms and kitchens for guest convenience.
Associate
McDonald's
Wayland, MI
01.2024 - 05.2025
- Trained and mentored new team members on customer service standards and operational compliance, fostering a knowledgeable team capable of meeting customer needs.
- Processed cash, check, and credit transactions at point-of-sale registers, consistently balancing drawers in high-volume conditions to ensure accurate financial handling.
- Assisted team members during busy shifts to maintain smooth service flow and enhance overall customer experience. during busy shifts to ensure smooth service.
Education
High School Diploma -
Delton Kellogg Schools
Delton 06-2024
Some College (No Degree) -
Kellogg Community College
Battle Creek, MI08-2026
Timeline
Commercial Cleaner
Self-employeed
11.2025 - Current
Housekeeper
Bay Pointe Inn
06.2025 - 08.2026
Associate
McDonald's
01.2024 - 05.2025
High School Diploma -
Delton Kellogg Schools
Some College (No Degree) -
Kellogg Community College