Melanie Smothers
Poplar Bluff,MO
Summary
Experienced and dedicated professional with a strong work ethic and a passion for fostering positive relationships. Skilled in effective collaboration with diverse individuals and thriving in team-oriented environments. Demonstrated ability to adapt quickly to new roles and responsibilities, leveraging innate ability to grasp concepts rapidly. Possess a versatile background, successfully undertaking various positions, honing the ability to quickly comprehend and excel in different job settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Lead
Perfect Partners
09.2024 - Current
- Provided direct support and assistance to individuals with disabilities in their daily activities
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing
- Administered medications according to prescribed schedules and documented any changes or reactions
- Supported individuals in maintaining a clean and organized living environment
- Implemented personalized care plans for each individual, ensuring their specific needs and goals were met
Office Manager
Accredited Traffic Offenders
11.2020 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Staffing Supervisor
Help At Home, LLC.
09.2019 - 11.2020
- I took calls, I make schedules for employees
- I handled all employees
- I worked in the field when someone called in
- I perform on the job training with new hires
- Assist my manager with whatever needs to be done as helping with her job as well
- I however worked out in the field before I got promoted to work in the office
- Facilitated conflict resolution between employees when necessary, fostering a positive work environment conducive to productivity and growth.
- Ensured compliance with employment laws and regulations through diligent documentation and record-keeping practices.
- Developed comprehensive training programs for new employees, ensuring they were well-prepared for their roles upon starting work.
Homemaker/Caregiver
GENISIS HEALTH CARE
07.2016 - 09.2016
- I took care of the elderly at their home, cleaned their home, ran errands, made sure they were comfortable and happy
Education
High school diploma or GED -
Naylor
Skills
- Fast learner
- Senior Care
- Caregiving
- Dementia Care
- Alzheimer's Care
- Home Care
- Personal Assistant Experience
- Meal Preparation
- Developmental Disabilities Experience
- Communication skills
- Sales
- Microsoft Office
- Microsoft Word
- Management
- Experience with children
- Mentoring
- Organizational skills
- Customer service
- Care plans
- Negotiation
- Procurement
- Microsoft Excel
- Health information management
Certification
- First Aid Certification
- Driver's License
- Med aid, 10/01/24 to 10/01/26
Personal Information
Authorized To Work: US
Timeline
Team Lead
Perfect Partners
09.2024 - Current
Office Manager
Accredited Traffic Offenders
11.2020 - 09.2024
Staffing Supervisor
Help At Home, LLC.
09.2019 - 11.2020
Homemaker/Caregiver
GENISIS HEALTH CARE
07.2016 - 09.2016
High school diploma or GED -
Naylor
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