Melanie Taliaferro
ALTO Operations LLC
Miami,FL
9
years of professional experience
Coordinated mobile foam business operations for 4 years, leveraging resourcefulness and adaptability to provide exceptional service across multiple roles.
Work History
Manager/assistant/party Host
3 Years 3 Months- Offered continuous training and assistance in various areas including unit operations, maintenance, customer service techniques, product ordering, pricing guidelines, and administrative tasks.
- Created and executed innovative party themes to enhance guest experiences and support business expansion.
- Organized and adhered to tight schedules while maintaining a positive demeanor and providing lively entertainment for both children and adults throughout events.
- Arranged and scheduled entertainment acts such as magicians, clowns, and musicians to deliver engaging and unforgettable experiences for attendees.
- Implemented and enforced safety protocols to safeguard guests, ensuring equipment was checked and environments were clean and hazard-free.
Professional Driver
9 Months- Achieved high vehicle reliability through thorough cleaning and damage assessment after each shift.
- Streamlined route efficiency to prevent delays and enhance overall scheduling effectiveness.
- Coordinated transportation schedules through proactive communication with dispatchers and operational personnel.
- Delivered accurate updates to customers regarding delivery status and confirmed locations for drop-off.
- Executed loading and unloading operations according to strict safety standards.
- Optimized route planning with GPS and navigation tools to ensure timely deliveries.
- Delivered exceptional service with a professional demeanor during deliveries, reinforcing company reputation.
Preschool teacher
1 Year- Developed and implemented age-appropriate lesson plans and curriculum for preschool students, incorporating a variety of learning methods and materials to enhance their cognitive, social, and physical development.
- Provided a safe and secure learning environment for students.
- Instilled order in the classroom, disciplining students when needed.
- Communicated with parents about their child's behavior.
- Monitored free-time activities.
- Encouraged children to interact with one another.
- Organized nap and snack time.
- Primary / Secondary Education
Mobile Unit Officer Supervisor/lead Dispatcher
1 Year 10 Months- Dispatch armed officers for escorts of nursing staffs to dangerous neighborhoods.
- Dispatch armed officers when client request is received via email or call.
- Dispatch ASAP request requests to client sites after business hours.
- Enter all data correctly, to ensure proper billing.
- Patrol and assist officers during downtown and peak hours.
- Step in as acting supervisor when needed when on shift.
- Ensure security procedures are followed by all personnel at various sites throughout Chicagoland area.
- Provided operational support and assist in service planning.
Education
Bachelor of Arts - Criminal Justice and Justice Administration
- National Honor Society Recipient.
- GPA: GPA 3.5
Associate of Science - Criminal Justice
- Dean list Recipient
- GPA: GPA 3.4
Skills
Costumer service
Light office work (answering phone calls
running office errands)
Adaptable
Dedicated
Resourcefulness
Manager/Assistant
Problem-Solving
Customer Relations
Teamwork
Timeline
Professional Driver
ALTO Operations LLC
12.2024 - 09.2025Read More
Preschool teacher
The voyagers Early learning Center
09.2023 - 09.2024Read More
Manager/assistant/party Host
Bucket list production LLC
09.2020 - 12.2023Read More
Mobile Unit Officer Supervisor/lead Dispatcher
Securitas Security services USA, Inc
02.2017 - 12.2018Read More
City College of Chicago
Associate of Science from Criminal Justice
Read More
Governors State University
Bachelor of Arts from Criminal Justice and Justice Administration
Read More