MELANIE TAYLOR
Blackfoot,USA
Summary
Driven and decisive Jr. talent Acquisition Specialist offering 15+ years of experience managing human resources teams to deliver compliance, personnel communication, and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development, and complex problem resolution. Develops and implements HR strategies and initiatives aligned with the overall business strategy.
Knowledgeable Administrative Assistant with robust background in talent acquisition. Skilled in sourcing, screening, and onboarding top talent, contributing to organizational growth. Demonstrated proficiency in building strong candidate relationships and employing strategic recruitment techniques.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Jr. Talent Acquisition Specialist
Title Financial Corporation
10.2019 - Current
- Assist in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Prepared job postings for open positions on the company website and other hiring platforms.
- Developed recruitment strategies to attract qualified candidates for open positions.
- Reviewed resumes submitted by applicants for open positions.
- Assisted with planning, organizing and coordinating company events.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms.
- Conducted employment verification and background investigation to facilitate hiring process.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Created and maintained internal job descriptions and postings to accurately reflect roles.
- Developed and maintained training materials and benefits packets for new hires.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Provided regular updates on talent acquisition performance metrics to senior leadership, supporting data-driven decision-making and continuous improvement efforts.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Maintain employee records and files, ensuring confidentiality and security of sensitive and controlled documents.
- Monitor the status of critical items, assignments, and deadlines to ensure timely completion.
- Compose, type, edit, and proofread a variety of documents, reports, and correspondence. Initiate and respond to correspondence of both routine and non-routine nature. Address problems/inquiries and complete periodic and special reports.
- Efficiently manage and coordinate multiple calendars/schedules with accuracy and prioritize time management needs.
Bartender
The Hitching Post
02.2018 - 10.2019
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Resolved customer complaints in a professional manner.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcoholic beverages.
Legal Secretary
Gideon Legal Services
06.2016 - 09.2019
- Greeted clients and visitors in person, on the telephone, or via email.
- Scheduled appointments with attorneys and other staff members.
- Answered incoming calls, directed inquiries to appropriate staff members, and took messages when necessary.
- Assisted with administrative tasks such as filing documents, photocopying materials, preparing mailings, and faxing correspondence.
- Managed office supplies by ordering items as needed and organizing inventory records.
- Maintained an organized reception area that was clean and inviting to guests.
- Verified client information by collecting data from customers prior to meetings with lawyers or other staff members.
- Created new client files upon their initial visit to the law office.
- Provided clerical support to lawyers during trial preparation including research of legal precedents and case histories.
- Inputted data into the firm's computer system accurately and in a timely manner.
- Handled confidential information in accordance with privacy regulations.
- Processed incoming mail daily using established procedures.
- Performed basic bookkeeping duties such as tracking time billed by attorneys.
- Coordinated travel arrangements for attorneys attending conferences or court appearances.
- Organized attorney calendars by scheduling appointments according to priority level of each case.
- Drafted or reviewed legal documents and precedents to support case preparation.
- Facilitated communications by forwarding emails, transferring calls and filing documents.
- Processed electronic or physical court filings for attorney's practice.
Receptionist
Gale Lim Construction
03.2017 - 03.2018
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in onboarding new hires by preparing orientation materials and conducting orientations for new employees.
- Reviewed resumes and applications submitted by applicants against established criteria for each position.
- Organized and filed documents according to established procedures.
- Maintained records of filing activities, including document tracking and storage locations.
- Prepared labels for new files and folders as needed.
- Monitored and adjusted process variables to ensure product specifications were met.
- Recorded data from scales, gauges, meters, and other instruments in logbooks or computer databases.
- Maintained accurate records of all production processes including materials used, waste produced, and quality control results.
- Communicated with supervisors regarding any discrepancies between the actual weight and the target weight of a product or material.
General Manager
Ulta Beauty
05.2016 - 07.2016
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
People Manager
Ulta Beauty Inc.
02.2015 - 05.2016
- Developed and implemented hiring processes for new employees.
- Conducted performance reviews to ensure team members were meeting expectations.
- Provided guidance and coaching to team members on how to improve their job performance.
- Identified opportunities for staff development and training needs.
- Established effective communication channels between teams, departments and management.
- Monitored employee engagement levels through surveys, interviews and feedback sessions.
- Resolved conflicts among team members in a professional manner.
- Fostered an environment where teamwork was encouraged and collaboration was valued.
- Analyzed data from various sources to identify areas of improvement within the department.
- Ensured compliance with all applicable laws, regulations and company policies and procedures.
- Participated in special projects or initiatives as needed throughout the organization.
- Coordinated cross-functional teams during times of high workloads or peak periods.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
- Encouraged open communications, promoting positive and pro-employee work environment.
Area Supervisor
Regis Corporation
07.2009 - 05.2013
- Developed and maintained a positive working environment for all staff members.
- Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
- Monitored employee performance, providing feedback and coaching as needed.
- Conducted regular safety audits to ensure compliance with occupational health standards.
- Ensured accurate inventory levels through periodic counts and cycle counting.
- Resolved customer complaints in a timely and professional manner.
- Provided guidance to team members on proper procedures for handling customer inquiries.
- Maintained records of team member productivity, attendance, and other metrics related to job performance.
- Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
- Collaborated with upper management regarding changes in policy or procedure that could improve workflow efficiency.
- Evaluated the effectiveness of existing processes, making recommendations for improvement when necessary.
- Planned and coordinated promotional events to increase customer traffic at store locations.
- Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
- Trained new employees on policies, procedures, product knowledge, customer service techniques.
- Managed payroll activities including timesheets submission and approval process.
- Facilitated communication between departments within the organization to ensure successful collaboration.
- Analyzed sales data from various reports to determine areas where improvements could be made.
- Responded promptly to any emergency situations that may have arisen during business hours.
- Enforced company policies while maintaining a fair and consistent approach among staff members.
- Developed strategies for improving customer satisfaction ratings across all stores in the area.
- Monitored employee work and determined benchmarks for performance indicators.
- Kept areas clean, neat and inspection-ready to comply with product guidelines.
Education
College of North Idaho
Coeur D'Alene, IDundefined
Xenon International Academy IV, Inc.
Olathe, KSSkills
- Business Forecasting
- Recruitment Planning
- Contract Negotiation
- Talent Management
- Referral Generation
- Interviewing Techniques
- Building Partnerships
- Candidate Sourcing
- Recruitment
- Applicant Tracking Systems
- Data-Driven Decision-Making
- Screening resumes
- Talent management
- Recruitment planning
Certification
SHRM Member
Timeline
Jr. Talent Acquisition Specialist
Title Financial Corporation
10.2019 - Current
Bartender
The Hitching Post
02.2018 - 10.2019
Receptionist
Gale Lim Construction
03.2017 - 03.2018
Legal Secretary
Gideon Legal Services
06.2016 - 09.2019
General Manager
Ulta Beauty
05.2016 - 07.2016
People Manager
Ulta Beauty Inc.
02.2015 - 05.2016
Area Supervisor
Regis Corporation
07.2009 - 05.2013
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Xenon International Academy IV, Inc.
College of North Idaho
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