Melanie Teixeira

• Implements, coordinates, and evaluates activities of assigned programs or health care services;
• Maintains active liaison with and serves as nursing consultant to other sections, divisions, health care providers and public;
• Assesses safety and quality of client care provided;
• Assesses compliance of health insurance companies with various state statutes, regulations and guidelines;
• Monitors the enforcement of child day care programs and youth camps licensure;
• Provides consultation regarding licensure and certification laws, regulations and policies;
• Evaluates quality of services rendered by facility;
• Monitors all medication administration by unlicensed personnel in these programs;
• Provides technical assistance to programs requiring childhood immunization and presenting medical conditions;
• Acts as a resource to programs regarding infectious diseases and emergency preparedness and other child health issues;
• Performs on-site inspections of complaints concerning the administration of medications, diseases outbreaks, child abuse and neglect and child deaths and serious injuries in child day care programs and youth camps;
• Prepares relevant state forms and reports;
• Testifies at formal hearings and court proceedings;
• May inspect and evaluate health care and psychiatric facilities for compliance with state and federal regulations including licensure and certification laws;
• Performs related duties as required.

• Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
• Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
• Float nurse in Pediatrics, NICU and Maternity
• Informed patients and families of effective treatment options and at-home care strategies, enhancing long-term outcomes.
• Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
• Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern
• Updated patient charts with data such as medications to keep records current and support accurate treatments

• Helped young patients feel comfortable with procedures and immunizations.
• Trained family members in how to care for patients and manage individual conditions.
• Identified common pediatric and adolescent illnesses to plan and implement interventions and management.
• Analyzed and interpreted patients' histories, symptoms, physical findings and diagnostic information to develop appropriate diagnosis.
• Cultivated rapport with patients and caregivers, utilizing proactive communication with parents and children.
• Provided basic educational services to parents and guardians on topics such as child growth and development and special needs.
• Monitored ongoing metrics for children with chronic health conditions, both remotely and within office settings.
• Collaborated with multi-disciplinary teams to assess holistic healthcare profiles of pediatric patients.
• Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
• Provide leadership and direction to nursing staff, including registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs), ensuring adherence to established policies, procedures, and standards of care.
• Oversee the development and implementation of resident care plans, treatment protocols, and nursing interventions, ensuring individualized and person-centered care.
• Monitor and evaluate nursing care delivery, resident outcomes, and staff performance, identifying areas for improvement and implementing corrective actions as needed.
• Recruit, hire, train, supervise, and evaluate nursing staff, fostering a culture of excellence, teamwork, and professional development.
• Ensure compliance with federal, state, and local regulations governing nursing practice, healthcare delivery, and quality assurance, as well as accreditation standards.
• Collaborate with interdisciplinary team members, including physicians, therapists, social workers, and dietary staff, to coordinate resident care and achieve optimal outcomes.
• Develop and maintain effective communication channels with residents, families, and stakeholders, addressing concerns, providing education, and promoting resident satisfaction.
• Manage nursing department budget, resources, and supplies, optimizing efficiency and cost-effectiveness while maintaining high-quality care.
• Stay informed about changes in healthcare regulations, reimbursement policies, and industry trends, advocating for nursing interests and implementing best practices.

• Organized and facilitated department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
• Created customized care plans, working with hospital staff and families to assess and meet individual needs.
• Communicated with patients, ensuring that medical information was kept private.
• Ordered all pharmacy supplies and kept check on inventory levels.
• Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
• Discussed medical histories with patients in effort to provide most effective medical advice.
• Consulted and coordinated with health care team to assess, plan, implement and evaluate patient care plans.
• Prepared, administered and recorded prescribed medications and reported adverse reactions to medications or treatments in accordance with policy.
• Promoted kind, compassionate environment, utilizing active listening and effective communication skills for elderly patients and caregivers.
• Involved, educated and supervised family members in implementing best practices for older adults.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Administered different therapies and medications in line with physician orders and treatment plan.
• Managed care from admission to discharge

• Year Experience Medical Termination 7 year Experience Office Microsoft 10 year, Answer telephones and direct calls to appropriate staff.
• Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
• Schedule Tele visits and explain to patient setup process.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
• Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
• Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
• Transmit correspondence or medical records by mail, e-mail, or fax.
• Check patient’s medical records.
• Obtain initial information and vital signs such as temperature pulse blood pressure respiration high weight be in my head circumference.
• Document chief complaints of patient and notifying healthcare provider.
• Assist in phone follow up with patients as directed.
• Assist with basic patient health education when required.
• Inspect exam rooms for cleaning equipment condition.
• Check for medical supplies that are outdated and restore stock.
• Perform eye exam, spirometry, Newborn Screening, Check Bilirubin Levels, Hgb/Hct, Urine Analysis and Hearing Exam.
• Administer immunizations.
• Sending and following up on Medical Referrals.
• Checking Health Insurance.
• Insert patient data in EMR system.
• Ordering Labs/Ultrasounds/X-rays/Chemistry.
• Referring Patients to other Specialty’s for further Evaluation and Care.
• Used critical thinking to break down problems, evaluate solutions and make decisions
• Collaborated with team members to achieve target results
• Demonstrated respect, friendliness and willingness to help wherever needed

Labor and Delivery & Emergency Department

• Managed care from admission to discharge.
• Provided direct patient care, stabilized patients and determined next course of action.
• Collected blood, tissue and other laboratory specimens and prepared for lab testing.
• Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
• Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
• Implemented medication and IV administration, catheter insertion and airway management.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.

Emergency Department, Labor and Delivery & Med-Surgical

• Record, and report symptoms or changes in patients' conditions.
• Maintain accurate, detailed reports and records.
• Record patients' medical information and vital signs.
• Order, interpret, and evaluate diagnostic tests to identify and assess patient's condition.
• Modify patient treatment plans as indicated by patients' responses and conditions.
• Monitor all aspects of patient care, including diet and physical activity.
• Prepare patients for and assist with examinations or treatments.
• Provided direct patient care, stabilized patients and determined next course of action.
• Administered medications via oral, IV and intramuscular injections and monitored responses.
• Managed care from admission to discharge.
• Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
• Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.