Melanie Tinoco
Northglenn,CO
Summary
Highly motivated employee with a strong desire to take on new challenges. Possessing a strong work ethic, adaptability, and exceptional interpersonal skills. Able to work effectively unsupervised and quickly master new skills. Committed job seeker with a history of meeting company needs through consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Excellent technical abilities in software and applications, along with the ability to handle challenging work and excellent time management skills. Offers valuable contributions to any team. Hardworking employee enthusiastic about learning the sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Representative
T-Mobile
06.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed strong rapport with customers and created positive impression of business.
Cash Office Administrator
Lowes Distribution Center
11.2022 - 02.2024
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks
- Mitigated potential risks by proactively identifying areas for improvement in cash handling processes and implementing appropriate safeguards.
- Reconciled computer reports with manually maintained ledgers
- Performed financial calculations for amounts due, interest charges and balances
- Accessed financial information to answer questions and gather details about specific accounts
- Delivered high level of customer service to patrons using active listening and engagement skills
- Trained new team members in cash register operation, stock procedures and customer services
- Answered product questions with up-to-date knowledge of sales and store promotions
- Ensured timely deposits by coordinating pick-ups with armored car services while adhering to strict security protocols.
Team Member
Chipotle Grill
09.2021 - 09.2022
- Developed positive customer relationships through friendly greeting and excellent service
- Addressed customer needs, responding to specific requests
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
- Assisted newly hired team members by explaining company procedures and safety requirements
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Rotated through series of different stations based on team needs
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Team Member
Wendys Restaurant
06.2021 - 09.2021
- Developed positive customer relationships through friendly greeting and excellent service
- Addressed customer needs, responding to specific requests
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
- Looked for ways to go above and beyond job requirements
- Assisted newly hired team members by explaining company procedures and safety requirements
- Upheld high standards of productivity and quality in operations
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets
- Worked hard to learn required tasks quickly to maximize performance
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Rotated through series of different stations based on team needs.
Education
Medical Assisting -
Penn Foster Career School
Scranton, PAHigh School Diploma -
Weld Central Senior High School
Keenesburg, CO05.2022
Skills
- Bill Payment and Recordkeeping
- Time Management
- Creative Problem Solving
- Financial Recordkeeping
- Attention to Detail
- Customer Service
- Cash Handling
- Reliable and Responsible
- Customer Assistance
- Negotiation Tactics
- Interpersonal communication skills
- Lead prospecting
Languages
Spanish
Native or Bilingual
Timeline
Sales Representative
T-Mobile
06.2023 - Current
Cash Office Administrator
Lowes Distribution Center
11.2022 - 02.2024
Team Member
Chipotle Grill
09.2021 - 09.2022
Team Member
Wendys Restaurant
06.2021 - 09.2021
Medical Assisting -
Penn Foster Career School
High School Diploma -
Weld Central Senior High School
Similar Profiles
Xzanthia ScottXzanthia Scott
Account Associate at T-MobileAccount Associate at T-Mobile
Chase CanalesChase Canales
Retail Store Manager- Multiple Stores at T-MobileRetail Store Manager- Multiple Stores at T-Mobile
JILL ROANHORSEJILL ROANHORSE
Customer Service Representative at T-MobileCustomer Service Representative at T-Mobile
DeShawn MurphyDeShawn Murphy
Account Expert at T-MobileAccount Expert at T-Mobile
Donald LefebvreDonald Lefebvre
Ends Technician at Molson CoorsEnds Technician at Molson Coors