Melanie Vasquez
Austin,TX
Summary
I am a highly motivated employee with desire to take on new challenges with my strong worth ethic! I'm a committed individual with a history of meeting company needs with consistent and organized practices.
I'm skilled in working under pressure and adapting to new situations and challenges. I'm eager to find a long term profession as well as an entry-level opportunity to expand my skills.
Overview
4
4
years of professional experience
Work History
Administrative Medical Clerk
CommunityCare
04.2024 - Current
- Participated in periodic training sessions to stay current on best practices within the field of medical administration.
- Facilitated communication between patients and healthcare providers through clear documentation of phone messages and appointment requests.
- Contributed to a positive work environment by delivering excellent customer service in all interactions with patients, families, and colleagues.
- Ensured accurate patient billing by diligently reviewing insurance claims and processing payments.
Medical Records Clerk/Receptionist
Lorenz & Lorenz PLLC
12.2022 - 04.2024
- Processed incoming medical records requests.
- Maintained a secure filing system for confidential documents.
- Scanned paper records into digital format.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Retrieved patient medical records in response to requests from authorized personnel.
- Updated patient files with new medical information as needed.
- Scheduled appointments for clients, customers, and other visitors.
- Provided administrative support to staff members including filing documents, scanning and copying documents when necessary.
Host/ To Go Specialist
Chili's Bar and Grill
05.2020 - 12.2022
- Greeted guests upon arrival and provided them with menus.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Balanced cash drawers at the end of each shift.
Education
High School Diploma -
Anderson High School
Austin, TX06-2022
Skills
- Teamwork and Collaboration
- Time Management
- Multi-Tasking
- Bilingual
- Customer Service
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Administrative Medical Clerk
CommunityCare
04.2024 - Current
Medical Records Clerk/Receptionist
Lorenz & Lorenz PLLC
12.2022 - 04.2024
Host/ To Go Specialist
Chili's Bar and Grill
05.2020 - 12.2022
High School Diploma -
Anderson High School
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