Melanie Vaughan
Nacogdoches,TX
Summary
Dynamic paraprofessional with a proven track record at Nacogdoches Independent School District, excelling in behavior management and fostering positive relationships. Skilled in providing individualized support for students with special needs, enhancing classroom efficiency, and implementing effective instructional strategies. Committed to promoting student health and safety while ensuring a structured learning environment.
Experienced with educational support, assisting in development and implementation of classroom activities. Utilizes strong interpersonal skills to foster supportive and engaging learning environment. Knowledge of effective classroom management techniques and instructional support.
Paraprofessional with strong experience in educational support, adept at fostering academic achievement and promoting inclusive learning environments. Skilled in classroom management, individualized instruction, and behavioral support. Focuses on teamwork and adapts to changing needs, ensuring seamless collaboration with educators and staff. Known for reliability, empathy, and effective communication skills.
Qualified [Desired Position] with robust background in supporting classroom activities and fostering student growth. Proven track record in assisting teachers with lesson preparations and managing classroom environments. Demonstrated ability to effectively communicate and collaborate with both students and educators.
Professional paraprofessional with solid foundation in educational support and classroom management. Experience in aiding teachers with instructional tasks and maintaining positive learning atmosphere. Reliable team player focused on adapting to changing needs and achieving results through effective communication and collaboration.
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.
Overview
41
41
years of professional experience
Work History
Paraprofessional
Nacogdoches Independent School District
03.2020 - Current
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
Customer Service Representative
Walmart
03.2019 - 03.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Customer Service Representative
Harry's Building Materials
02.2014 - 02.2018
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Enhanced customer loyalty by offering personalized solutions tailored to individual needs.
- Participated in training programs to enhance product knowledge and customer service skills.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
Teacher Helper
Kids Unlimited Learning Academy
01.2002 - 05.2007
- Responded to student needs and questions promptly.
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
- Supported classroom activities, tutoring, and reviewing work.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Assisted teachers with supervision and care of group of [Number] children.
- Maintained safety and security by overseeing students in recess environments.
- Supported student learning objectives through personalized and small group assistance.
- Distributed learning materials such as worksheets, textbooks, and supplemental activities.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
- Distributed learning materials such as worksheets, textbooks, and group assignments.
- Contributed to increased student success by providing one-on-one support for struggling learners.
- Enhanced student comprehension by utilizing visual aids and hands-on activities during lessons.
Cashier Team Leader
Burger King
01.1984 - 12.1988
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Quickly and accurately counted drawers at start and end of each shift.
- Operated POS cash register and equipment to collect payments.
- Increased customer loyalty and retention.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Monitored areas for security issues and safety hazards.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Ensured compliance with company policies regarding returns, exchanges, and check acceptance procedures.
- Promoted store loyalty programs to increase repeat business and bolster customer relations.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Learned duties for various positions and provided backup at key times.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Woden High School
Woden Tx05-1986
Skills
- Behavior management
- Effective communication
- Calm and patient demeanor
- Data collection
- Classroom organization and support
- Special education
- Computer skills
- Instructional support
- Documentation
- Small group instruction
Timeline
Paraprofessional
Nacogdoches Independent School District
03.2020 - Current
Customer Service Representative
Walmart
03.2019 - 03.2020
Customer Service Representative
Harry's Building Materials
02.2014 - 02.2018
Teacher Helper
Kids Unlimited Learning Academy
01.2002 - 05.2007
Cashier Team Leader
Burger King
01.1984 - 12.1988
High School Diploma -
Woden High School
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