Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Melanie Vondross

Portland,OR

Summary

Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Patient Care Technician

Providence Health & Services
Milwaukie, OR
04.2023 - Current
  • Participated in quality improvement activities within the department.
  • Conducted safety rounds regularly to ensure safe environment for patients.
  • Assisted patients with activities of daily living, including bathing, dressing and grooming.
  • Assisted with patient transfers from bed to wheelchair or stretcher as needed.
  • Collected specimens such as urine samples for testing purposes according to established protocols.
  • Provided emotional support to patients and their families during difficult times.
  • Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
  • Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Responded quickly in emergency situations by providing appropriate first aid measures.
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.

Med-Tech/ Manager

Elite Care
Clackamas, OR
03.2021 - 04.2023
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Completed day-to-day duties accurately and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Managed inventory and supplies to ensure materials were available when needed.

Service Worker

TriMet
08.2018 - Current
  • Clean buses to ensure they are presentable and ready for going out in service the next day
  • Pick up garbage, sweep and mop the buses
  • Fuel the buses and take through the wash rack.

( Left this job due to giving birth to a premature baby, stayed home with baby for 2 years)

Certified Nursing Assistant

Staffing Partners
08.2016 - 08.2018
  • Daily Nursing Care for residents
  • Medication Management
  • Janitorial and Housekeeping duties
  • Assists family members during difficult times.

Certified Nursing Assistant

Marquis Centennial
03.2015 - 07.2016
  • Daily Nursing Care for residents
  • Personal Care Services
  • Medication Management
  • Janitorial and Housekeeping duties
  • Assists family members during difficult times.

In Home Care Provider

Comfort Keepers
01.2014 - 01.2015
  • Home Management
  • Personal Care Services
  • Medication Management
  • Housekeeping
  • Transportation
  • Assists family members during difficult times.

Pharmacy Clerk

Paulsen's Pharmacy
01.2013 - 10.2013
  • Customer Service for all areas of the pharmacy
  • Operated multi-line telephones
  • Cashiering
  • Inventory
  • Secured prescriptions
  • Prepare and serve soda fountain orders
  • General janitorial duties for the building.

Cashier

Walmart
02.2012 - 05.2012
  • Greeting customers
  • Customer Service Support
  • Cashier
  • Janitorial duties for front end.

Office Assistant

A-1 Ind Hose & Supply
08.2009 - 09.2010
  • Customer Service
  • Invoicing
  • General office duties
  • Light janitorial duties for office area.

Education

Nursing (RN Program)

Mount Hood Community College
Gresham, OR

Skills

  • Customer service experience
  • Inbound customer calls
  • Information Protection
  • Patient Observation
  • Basic nursing care
  • Exceptional customer service
  • CPR certification
  • Experience with MS word/Excel
  • Medical Terminology
  • Experience with Epic

Certification

  • CPR certified

References

References available upon request.

Timeline

Patient Care Technician

Providence Health & Services
04.2023 - Current

Med-Tech/ Manager

Elite Care
03.2021 - 04.2023

Service Worker

TriMet
08.2018 - Current

Certified Nursing Assistant

Staffing Partners
08.2016 - 08.2018

Certified Nursing Assistant

Marquis Centennial
03.2015 - 07.2016

In Home Care Provider

Comfort Keepers
01.2014 - 01.2015

Pharmacy Clerk

Paulsen's Pharmacy
01.2013 - 10.2013

Cashier

Walmart
02.2012 - 05.2012

Office Assistant

A-1 Ind Hose & Supply
08.2009 - 09.2010

Nursing (RN Program)

Mount Hood Community College
Melanie Vondross