Summary
Overview
Work History
Education
Skills
Software
Timeline
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Melanie Wade

Front-End Manager
Mena,AR

Summary

I spent 18 years through the 1990's and early 2000's as a well-organized Tax Professional managing and overseeing multiple tasks in busy offices. I was commended for consistently driving team success through company procedures enforcement and personnel training. During those years, I would often take on another job during the "off season." As a result, I have experience in many areas from entry level to management positions.

Taking on multiple simultaneous responsibilities in dynamic environments is where I thrive. I'm self-motivated, adaptable and resourceful, and willing to apply critical thinking to address obstacles.

Experience in event planning comes from many volunteer positions throughout the years including a yearly all-school reunion with lunch and auction fundraisers, as well as personal fundraisers for community members.

Since moving to Mena in 2012, I have been able to add to my extensive background with two diverse positions, listed below.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work History

Front-End Manager

Freedom Pharmacy, LLC
Mena, AR
03.2018 - Current
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Maintained strong customer relations and effective customer service standards.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Increased retail space and doubled gross profits on over-the-counter and gift items within two years.
  • Represented company at national trade shows.

News Director

Pulse Multi-Media
Mena, Arkansas
05.2013 - 02.2018
  • Assisted team members with researching stories, finding guests and conducting interviews.
  • Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage.
  • Covered special events and breaking news with eye for detail and tenacious pursuit of important information.
  • Established and maintained relationships with credible sources.
  • Broadcasted and blind read copy for advertisements and breaking news developments.
  • Managed content distribution to online channels and social media platforms.
  • Photographed high-quality images for various print and digital projects.
  • Edited, toned, captioned and uploaded photographs for publication.

Education

Associate of Arts - Accounting

Carl Albert State College
Poteau, OK
09.1995 - 05.1998

Skills

    Business administration

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Software

Microsoft Word

Microsoft Excel

Adobe In-Design

Wordpress

Timeline

Front-End Manager

Freedom Pharmacy, LLC
03.2018 - Current

News Director

Pulse Multi-Media
05.2013 - 02.2018

Associate of Arts - Accounting

Carl Albert State College
09.1995 - 05.1998
Melanie WadeFront-End Manager