Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic
Melanie Waits

Melanie Waits

Yulee,FL

Summary

Biologics professional well-prepared for roles requiring meticulous coordination and attention to detail. Experienced in streamlining biologics inventory processes and ensuring regulatory compliance. Known for fostering team collaboration and adapting smoothly to evolving project demands.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Biologics Coordinator

First Coast MOHS
09.2022 - Current
  • Assisted in troubleshooting complex issues within the biologics process, contributing to swift resolutions and minimal downtime.
  • Conducted routine maintenance on laboratory equipment, ensuring optimal performance and minimizing downtime.
  • Boosted team efficiency by organizing, restocking and maintaining laboratory environments and equipment.
  • Documented experiment progress and observations, compiled data and organized findings for analysis.
  • Input updates to database and prepared data for searches and visual representations.
  • Trained new team members in biologics handling and processing procedures, fostering a collaborative work environment.
  • Collaborated with cross-functional teams to optimize biologics production processes.
  • Enhanced biologics processing by implementing innovative techniques and procedures.
  • Maintained open communication channels with colleagues and supervisors through regular meetings and briefings, promoting a cohesive work environment.

Administrator

First Coast MOHS
09.2022 - Current
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Maintained database systems to track and analyze operational data.
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Medical Assistant

Coastal Urgent Care
01.2020 - 01.2022
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Emergency Medical Technician

Century Ambulance Services
05.2016 - 01.2018
  • Advanced patient comfort during transport by employing proper handling techniques and providing emotional support as needed.
  • Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
  • Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.

Education

Emergency Medical Services

Florida State College At Jacksonville
Jacksonville, FL

Patient Access

BCoD

Skills

  • Research and documentation
  • Data entry
  • Results analysis
  • Observation documentation
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Effective communication
  • Relationship building
  • Task prioritization
  • Self motivation
  • Goal setting
  • Documentation and recording

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved patient satisfaction through effectively coordinating the authorization process, as well as arranging financial assistance for patients.

Affiliations

  • Biologic Coordinators of Dermatology (BCoD)
  • Brad Glick, DO, Training in biologic treatment outcomes
  • Nassau County Chamber of Commerce

Certification

Professional Patient Access Program -BCoD 2024

Timeline

Biologics Coordinator

First Coast MOHS
09.2022 - Current

Administrator

First Coast MOHS
09.2022 - Current

Medical Assistant

Coastal Urgent Care
01.2020 - 01.2022

Emergency Medical Technician

Century Ambulance Services
05.2016 - 01.2018

Emergency Medical Services

Florida State College At Jacksonville

Patient Access

BCoD

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Melanie Waits