MELANIE WASHINGTON
Jacksonville
Summary
Results-driven individual who is adaptable and dependable. Skilled at working in high-paced, high stress environments. Effective communicator with a desire to bring fresh perspectives and a strong work ethic to any team.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Barista
Starbucks
Jacksonville, FL
05.2024 - 07.2026
- Customized drink orders based on customer preferences to enhance satisfaction and promote repeat visits.
- Customized drink orders to align with customer preferences, driving satisfaction and encouraging repeat business.
- Processed customer payments using POS system to streamline transaction workflow.
Busser
Maple Tree House
Yongsan-Gu, Seoul
11.2023 - 05.2024
- Prepared and served side dishes and menu items to enhance guest dining experience.
- Refilled napkins, utensils, and condiments to ensure seamless service.
- Maintained restaurant cleanliness to promote a welcoming environment.
Bartender
Sugar Ray
Mapo-Gu, Seoul
09.2023 - 11.2023
- Crafted and served diverse cocktails and beverages, enhancing patron satisfaction.
- Processed cash transactions efficiently during peak hours, ensuring smooth service.
- Ensured cleanliness and organization of bar area and equipment, supporting a safe and inviting environment.
Barista
Starbucks
Jacksonville, USA
04.2021 - 05.2023
- Delivered top-quality service, fostering positive customer experiences and loyalty.
- Customized drink orders to align with customer preferences, increasing satisfaction and encouraging repeat business.
- Processed customer payments efficiently using POS system, optimizing transaction workflow.
Guest Advocate
Target
Jacksonville, USA
10.2020 - 01.2021
- Delivered excellent customer service, improving guest experience and satisfaction.
- Provided excellent customer service to enhance guest experience and satisfaction.
- Assisted guests with product inquiries and resolved concerns promptly.
- Resolved product inquiries and concerns for guests, ensuring timely and effective support.
- Leveraged knowledge of promotions and store policies to provide accurate assistance to guests.
Education
Associate of Science - Audition Course
K-Pop Art School (Hi-Beat)
Mapo-Gu, Seoul10.2026
Associate of Arts - Arts
Florida State College at Jacksonville
Jacksonville, FLAssociate of Arts - Audition Course
K-Pop Art School (Hi-Beat)
Mapo-Gu, Seoul09.2023
Skills
- Content Production & Editing: creative in editing content for social media Taking photos and videos, making TikToks or Instagram Reels, designing posts, writing captions, and editing videos by adding music, text, transitions, and other effects to make the content look polished and ready to post
- Visual Design & Branding: a strong eye for colors, fonts, layouts, visuals, and overall style
- Platforms & Tools: ability to edit TikToks, Reels, short-form videos, etc
- Cultural & Strategic Expertise: knowledge of specific communities, cultures, trends, or online subcultures that might help a brand connect with an audience (English / Korean)
Languages
Korean
Elementary (A2)
A2
English
Native or Bilingual
Interests
Dance & Performance Fashion & Styling Content Creation Photography & Videography Social Media Trends Music & Pop Culture
Timeline
Barista
Starbucks
05.2024 - 07.2026
Busser
Maple Tree House
11.2023 - 05.2024
Bartender
Sugar Ray
09.2023 - 11.2023
Barista
Starbucks
04.2021 - 05.2023
Guest Advocate
Target
10.2020 - 01.2021
Associate of Arts - Audition Course
K-Pop Art School (Hi-Beat)
Associate of Arts - Arts
Florida State College at Jacksonville
Associate of Science - Audition Course
K-Pop Art School (Hi-Beat)