Melanie Wilkinson
Summary
Dynamic professional with extensive experience as a Work Based Learning Coordinator at Job Corp, excelling in employer engagement and workforce development. Proven track record in enhancing student outcomes through strategic partnerships and personalized training. Skilled in program management and conflict resolution, fostering positive relationships with community stakeholders.
Overview
19
19
years of professional experience
Work History
Work Based Learning Coordinator
Job Corp
02.2024 - 08.2024
- Evaluated individual student progress, providing feedback to enhance workplace performance and achieve learning objectives.
- Collaborated with teachers to integrate WBL experiences into classroom instruction, enhancing curriculum relevance for students.
- Acted as liaison between community employers and organizations and students.
- Coordinated schedules between students, employers, and school administrators to ensure smooth implementation of WBL activities.
- Fostered a positive learning environment by addressing any conflicts or issues that arose between students and their workplace supervisors.
- Developed and maintained a robust database of regional employers, ensuring access to up-to-date contact information for future partnership opportunities.
- Enhanced student work experiences by establishing strong relationships with local businesses and organizations.
- Provided guidance to students in setting career goals, creating personalized plans for achieving those objectives through WBL opportunities.
- Conducted regular site visits to monitor student progress at their respective workplaces, addressing any issues as needed.
- Ensured compliance with state and federal guidelines for WBL programs through meticulous record-keeping and documentation.
- Expanded the variety of available internships and job placements by actively seeking out new partnerships within the community.
Independent Insurance Agent
Various
02.2018 - 01.2024
- Enhanced client satisfaction by providing personalized insurance solutions and excellent customer service.
- Developed and maintained professional relationships with other industry professionals, such as financial advisors and real estate agents, to provide a well-rounded approach to client service.
- Organized regular client outreach initiatives such as seminars and workshops to educate potential customers on insurance products and services offered.
- Managed a diverse portfolio of accounts, consistently meeting or exceeding sales targets while maintaining high levels of customer satisfaction.
Server Trainer
Longhorn Steakhouse
02.2011 - 02.2019
Restaurant Manager
500 Marshview
02.2009 - 03.2011
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Owner
Vic's Place
01.2006 - 11.2008
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
Education
Associate of Applied Science -
Brewton Parker College
Mt Vernon, GABachelor of Science - Psychology
Georgia Southern University
Statesboro, GADiploma
Claxton High School
Claxton, GA06-1993
Skills
- Employer engagement
- Training facilitation
- Workforce development
- Program management
Timeline
Work Based Learning Coordinator
Job Corp
02.2024 - 08.2024
Independent Insurance Agent
Various
02.2018 - 01.2024
Server Trainer
Longhorn Steakhouse
02.2011 - 02.2019
Restaurant Manager
500 Marshview
02.2009 - 03.2011
Restaurant Owner
Vic's Place
01.2006 - 11.2008
Associate of Applied Science -
Brewton Parker College
Bachelor of Science - Psychology
Georgia Southern University
Diploma
Claxton High School
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