Melanie Wynn
Royersford,PA
Summary
Compassionate and dedicated Patient Care Technician with experience at Phoenixville Hospital, skilled in vital signs monitoring and patient hygiene management. Proven ability to enhance patient comfort and safety while fostering strong relationships. Adept at collaborating with healthcare teams to deliver exceptional care and support for patients with diverse needs. I am aware of all different diets and what patients would need pertaining to their diet. I can work well in high stress environments while multitasking different assignments and patients. Working with my patient who has dementia has improved my patience and understanding of how to talk to someone with dementia.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Phoenixville Hospital
12.2024 - Current
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Facilitated personal hygiene management, feeding and ambulation.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Trained in phlebotomy and can do blood draws.
- Have multiple patient assignments at one time.
Lead Sever
Arcadia Senior Living
03.2021 - Current
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Cultivated warm relationships with the residents.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Working in independent living, dependent living, and memory care dining rooms.
- Getting to know the residents to create lasting relationships to promote good service.
- Working with other team members to successfully receive orders and deliver meals in a timely manner.
Home Health Caregiver
Bright Star Care, Home Health Care
02.2024 - 12.2024
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Followed nutritional plans to prepare optimal meals.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- I had two clients one has dementia and the other has Parkinson's disease so I learned a lot about each disease and how to handle each.
Education
No Degree - Nursing
Montgomery County Community College
Blue Bell, PA08-2025
Skills
- Patient hygiene management
- Vital signs monitoring
- ADL support
- Blood glucose monitoring
- Vitals documentation
- Mobility assistance
- Compassionate care
- Team collaboration
- Basic life support
- Patient positioning
Certification
BLS and first aid
Timeline
Patient Care Technician
Phoenixville Hospital
12.2024 - Current
Home Health Caregiver
Bright Star Care, Home Health Care
02.2024 - 12.2024
Lead Sever
Arcadia Senior Living
03.2021 - Current
No Degree - Nursing
Montgomery County Community College
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