MELANIE YI
Roslyn,NY
Summary
Results-driven luxury retail leader with 8+ years of experience driving multi-million-dollar revenue, double-digit growth, and exceptional client experiences in high-traffic, fast-paced flagship environments. Proven ability to elevate business performance through strategic leadership, client development, and hands-on floor operations, KPI management, and inventory control, supported by deep product expertise across multiple métiers. Recognized for building and developing high-performing teams, fostering a growth mindset, and consistently exceeding KPIs while delivering brand excellence through a 360° commercial and operational approach.
Overview
4
4
years of professional experience
Work History
Team Lead
Louis Vuitton
05.2024 - Current
- Managed the Louis Vuitton x Takashi Murakami pop-up, generating $3M+ in one month, including $1M on opening day.
- Provided on-floor leadership at flagship & high-traffic Louis Vuitton locations
- Key contributor to the Men’s Pre-Fall 2025 launch, supporting the second-highest-performing men’s collection to date.
- Partnered with store leadership to analyze business trends and implement strategic actions across Men’s Universe and Floor Service.
- Drove sales conversion and elevated client experience through cross-store appointment coordination and real-time floor leadership.
- Delivered daily team briefings, 1:1 coaching, and on-floor execution to motivate performance and uphold the Louis Vuitton Client Promise.
- Provided frontline product and client insights during corporate merchandising visits to inform assortment and category performance.
Expert Client Advisor, Watches and Jewelry
Louis Vuitton
11.2021 - 05.2024
- Ranked in the top 10% in Watches & Jewelry performance within the store; generated $3M+ in annual sales, consistently exceeding individual targets.
- Drove year-over-year Watches & Jewelry category growth through product expertise, mentorship, and best-practice sharing.
- Built a high-value client book, with 25%+ of personal business generated through appointments.
- Developed and executed individualized action plans to elevate team performance and category results.
- Conducted competitive market research and applied insights to refine sales strategies and client engagement.
- Led Watches & Jewelry training sessions in partnership with the Retail Learning Team.
- Managed weekly and monthly Watches & Jewelry audits, ensuring category standards and operational excellence.
Education
LIM College
Manhattan, New York01.2019
Nassau Community College
Garden City, NY01.2018
Skills
- Leadership & Team Development
- Floor & Operations Management
- KPI & Performance Analysis
- Sales Strategy & Goal Achievement
- Client Relationship Management & Clienteling
- Inventory Control & RFID Systems
- Product Expertise (Watches & Jewelry)
- Training & Coaching
- Cross-Functional Collaboration
Timeline
Team Lead
Louis Vuitton
05.2024 - Current
Expert Client Advisor, Watches and Jewelry
Louis Vuitton
11.2021 - 05.2024
LIM College
Nassau Community College