Melanie Youngblood
Marietta,GA
Summary
Driven Director of Operations with a proven track record at Michael James Sales Tax Solutions, LLC, enhancing operational efficiency and employee relations. Excelled in streamlining processes, financial management, and fostering customer relationships. Skilled in QuickBooks and Microsoft Office Suite, with a knack for elevating team performance and achieving significant productivity gains.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director of Operations
Michael James Sales Tax Solutions, LLC
05.2013 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Organize office operations and procedures; preparing company taxes; control correspondence; manage accounts, design filing system
- Manage bookkeeping and accounting processes, including payroll, accounts payable, accounts receivable, journal entries, and bank reconciliation in QuickBooks
- Keep management informed by creating and analyzing monthly financial reports, summarizing information, and identifying trends
- Manage employee and business insurance; review and approve supply requisitions
- Maintain professional and technical knowledge by attending educational workshops on topics such as new laws and applications
- Manage employee and business insurance; review and approve supply requisitions
National Sales Consultant
Medipro, Inc
02.2012 - 05.2013
- Presented and demonstrated software solutions
- Processed orders in QuickBooks and update information in ACT database
- Cross-selling ancillary services and a variety of medical software to providers
- Ensure all potential and current clients understand how our solutions will improve productivity and patient satisfaction
Administrative Assistant
Florence & Hutcheson, Inc
04.2010 - 04.2011
- Supported office personnel and their clients
- Orchestrated key events and meetings
- Analyzed bids for municipalities and counties in the state of Georgia
- Composed proposals with the regional marketing coordinator
National Sales Assistant
Clear Channel Communications, Inc
12.2006 - 08.2008
- Maintained responsibilities from the local and national marketing managers, account executives, traffic/production department, accounts payable, and radio hosts
- Responsible for recording commercials with key talents for the local and national businesses advertising on the radio
- Reconciled sales orders, following up on unpaid collections, and completed recaps/proposals
- Assist the sales team with sales material creation & recaps
Education
BBA - Marketing
Kennesaw State University
Kennesaw, GA08.2011
Associate of Applied Science - Management
Darton College
Albany, GA05.2008
Skills
- Operational Efficiency
- Employee Relations
- Relationship Building
- Human Resources
- Payroll Administration and Timekeeping
- Customer Relations
- Computer Skills
- Microsoft Office Suite
Certification
- Certified Notary Public of Cobb County, Georgia, April 20, 2014-April 26,2026
- Quickbooks 2009 Introduction, Kennesaw State University
- Intermediate QuickBooks 2014, Kennesaw State University
Timeline
Director of Operations
Michael James Sales Tax Solutions, LLC
05.2013 - Current
National Sales Consultant
Medipro, Inc
02.2012 - 05.2013
Administrative Assistant
Florence & Hutcheson, Inc
04.2010 - 04.2011
National Sales Assistant
Clear Channel Communications, Inc
12.2006 - 08.2008
BBA - Marketing
Kennesaw State University
Associate of Applied Science - Management
Darton College
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