Melanie Zuniga
Covina,CA
Overview
2
2
years of professional experience
Work History
Hostess
Aldolino's Italian Restaurant
05.2024 - Current
- Welcomed and greeted guests with a friendly demeanor, ensuring a positive first impression
- Managed reservations and seating arrangements to optimize guest flow and minimize wait times
- Provided menus and informed guests about daily specials, enhancing their dining experience
- Assisted with maintaining a clean and organized front-of-house area.
- Answer incoming calls and address customers’ queries.
- Cater to guests who require extra attention.
Receptionist / Customer Service Representative
J&Y Construction LLC
El Paso, TX
01.2023 - 08.2023
- Managed client interactions, including scheduling appointments and processing payments
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Inputted pricing information and maintained accurate client records.
Intern
Country Club Animal Clinic
El Paso, TX
08.2022 - 05.2023
- Collaborated with patient owners to enhance clinic operations
- Managed incoming and outgoing phone calls to ensure effective communication
- Entered pricing information and processed customer payments accurately
- Maintained a clean and organized clinic environment by restocking and arranging instruments
- Monitored patient flow to maximize efficiency and improve service delivery.
Education
High school diploma -
Eastlake High School
El Paso, TXSome college in Animal Sciences -
Penn State
Abington, PAEnrolled -
Mount San Antonio College
Walnut, CASkills
- Excellent Communication
- Active Listening
- Problem-Solving
- Team Player
- Flexibility
- Multitasking
- Prioritization
- Positive Attitude
- Computer skills
- Leadership
References
- Angel Ramirez, 915-727-8214, Country Club Animal Clinic
- Oscar Ortega, Aldolino's Italian Restaurant
Profile
Motivated and reliable individual with a strong background in customer service and
teamwork. Known for excellent communication skills and a friendly demeanor, with a
commitment to creating positive experiences for customers. Skilled in multitasking
and managing time effectively in fast-paced environments. Eager to contribute to
team success while maintaining a focus on quality and customer s
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Hostess
Aldolino's Italian Restaurant
05.2024 - Current
Receptionist / Customer Service Representative
J&Y Construction LLC
01.2023 - 08.2023
Intern
Country Club Animal Clinic
08.2022 - 05.2023
High school diploma -
Eastlake High School
Some college in Animal Sciences -
Penn State
Enrolled -
Mount San Antonio College