Melanie AB Macdonald
Senior Conflicts Analyst
Kingston,NH
Summary
Goal-oriented senior conflicts analyst. Successfully assists companies by assisting in development and implementation updates to operational standards. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing more than ten years of experience and demonstrated track record of success in conflicts analysis.
Overview
10
10
years of professional experience
Work History
Senior Conflicts Analyst
Mintz Levin
12.2007 - 09.2015
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Completed multiple projects and tasks to ensure high quality and timely delivery (as the job often demanded).
- Demonstrated self-reliance, exceeding workflow needs with consistency and accuracy on a daily basis.
- Demonstrated leadership by making improvements to work processes and helping to train others in lateral hiring with attention on conflicts clearance.
- Provided excellent service and attention to detail at all levels throughout the firm whether face-to-face client interaction or through phone conversations.
- Exceeded customer expectations by finding creative solutions to problems such as obtaining consents or drafting information screens.
- Prepared database search terms and created conflicts reports.
- Read and analyzed details of conflicts reports, absorbing often overlooked but critical information.
- Completed corporate research to confirm identity of related parties and address potential conflicts or high-profile issues.
Client Intake/Conflicts Control Supervisor
Ropes & Gray
12.1997 - 04.2001
- Coordinated with production team to support productivity targets and deadline management.
- Monitored staff organization and suggested .improvements to daily functionality.
- Assisted with budgeting and accounting of production-related tasks.
- Determined quality department standards, practices, and procedures.
- Established and tracked quality department goals and objectives.
- Cross-trained existing employees to maximize team agility and performance.
- Acted a project manager in firm-wide process improvement effort.
Education
J.D. - Law
Suffolk University
Boston, MA05.1999
Bachelor of Arts - Developmental Psychology
Boston University
Boston, MA01.1995
Skills
- Document Preparation
- Legal Expertise
- Organizational Skills
- Good Work Ethic
- Conflict Resolution
- Data Management
- Team Management
- Reliable & Trustworthy
- Supervision & Leadership
- Problem Resolution
- Active Listening
- Microsoft Office
- Flexible Schedule
- Critical Thinking
- Planning & Organizing
- Computer Skills
- Customer Service
- Legal Research
- Conflict Documentation
- Revise Legal Documents
- Process Improvement Initiatives
- Department Development
- Professional Ethics Understanding
- Compliance Requirements
- Effective Problem-Solving
- Legal Terminology
Timeline
Senior Conflicts Analyst
Mintz Levin
12.2007 - 09.2015
Client Intake/Conflicts Control Supervisor
Ropes & Gray
12.1997 - 04.2001
J.D. - Law
Suffolk University
Bachelor of Arts - Developmental Psychology
Boston University
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