MELANIE COLOMA
Assist Ambulance
Queens,NY
2
Languages
1
Certification
4
years of professional experience
New York State EMT-B with high volume overnight 911 experience in Brooklyn North and Central, interfacility patient care, EMS communications/operations leadership, and extensive pediatric safety and instruction experience. Skilled in rapid BLS assessment, CPR/AED, oxygen and airway support, bleeding control, splinting, patient movement, family communication, thorough PCR documentation, and coordinated care with BLS/ALS crews and emergency department teams. Additional international clinical exposure.
Work History
911 EMT-B
1 Year 2 Months- Work overnight 911 tours in high call volume Brooklyn North and Central, responding to time sensitive medical, traumatic, respiratory, cardiac, behavioral, and other emergencies.
- Rapidly assess patients and control dynamic, high-stakes scenes; prioritize immediate threats and perform BLS interventions including CPR/AED, airway management, supplemental oxygen, bleeding control, and splinting/immobilization.
- Make rapid decisions within EMT scope, continually reassess patients, recognize changes in condition, and coordinate escalation and care with ALS providers, fire personnel, police, dispatch, and receiving ED teams.
- Communicate calmly and compassionately with patients and families during stressful events, explain care and transport processes, obtain relevant history, and support safe transition of care.
- Document assessments, interventions, responses to treatment, scene circumstances, and changes in condition thoroughly in patient care reports; provide organized verbal handoffs to hospital staff.
EMS Dispatcher / Communications
1 Year 3 Months- Act as a central communications point for field crews and operations; receive evolving call information, make time-sensitive assignment and deployment decisions, and communicate operational direction to BLS and ALS teams.
- Serve in an operational leadership role coordinating BLS and ALS resources, dispatching calls, assigning crews, prioritizing incidents, and tracking unit status and availability through CAD and radio systems.
- Coordinate with hospitals, supervisors, and field personnel regarding destinations, coverage, patient movement, resource needs, and changing operational conditions.
- Manage multiple simultaneous calls and crew needs while maintaining accurate documentation of assignments, unit movements, communications, and operational decisions.
EMT-B - Interfacility Transport
1 Year 9 Months- Provide BLS care and safe transport to hospital inpatients, emergency department patients, nursing facilities, residences, and other healthcare settings while communicating and executing patient condition.
- Communicate directly with patients and families to gather information, explain transport and care, reduce anxiety, and maintain dignity, comfort, and trust.
- Document assessments and interventions, responses to treatment, scene circumstances, and changes in condition thoroughly in patient care reports; promptly to support continuity of care.
- Perform safe patient transfers and maintain clean and stocked equipment using appropriate BBP control and safe practices.
Supervisor of Operations
4 Months- Lead daily staff and facility meetings and operations in a child centered environment, reinforcing safety procedures, organizing workflows, training employees, and maintaining clear communication between frontline staff and leadership.
- Mentored new instructors and communicated directly with parents regarding children's progress, safety, concerns, and expectations, developing strong family centered communication skills.
Lifeguard
4 Months- Maintained continuous surveillance of children and guests, identified signs of distress, enforced safety protocols, and responded rapidly to emergencies using CPR and first aid skills.
Swim Instructor
1 Year 8 Months- Provided hands-on instruction and supervision to children across ages and skill levels, adapting communication to individual needs while maintaining a safe, supportive, and inclusive environment.
- Prepared safety equipment, implemented emergency response procedures, mentored new instructors, and built trust with children and their families through clear communication and positive reinforcement.
Education
Bachelor of Science - Biology
Emergency Medical Technology Basic
Certification
- Certified Emergency Medical Technician
- NYS CPR Certified
INTERNATIONAL CLINICAL EXPERIENCE
- Clinical Observership - Cardiological Surgery | Dr. Ricardo Coloma, Peru
- Worked alongside cardiological surgeon Dr. Ricardo Coloma in a clinical observership, following operating-room procedures and gaining exposure to perioperative workflow, clinical documentation, and patient care.
- Observed interdisciplinary clinical practice and the importance of precision, communication, patient safety, and documentation across the surgical care environment.
Languages
Spanish (Native)
American Sign Language (Intermediate)
Timeline
911 EMT-B
Assist Ambulance
06.2025 - CurrentRead More
EMS Dispatcher / Communications
Assist Ambulance
05.2025 - CurrentRead More
EMT-B - Interfacility Transport
Assist Ambulance
11.2024 - CurrentRead More
Supervisor of Operations
Goldfish Swim School
09.2023 - 01.2024Read More
Lifeguard
Goldfish Swim School
09.2023 - 01.2024Read More
Swim Instructor
Goldfish Swim School
05.2022 - 01.2024Read More
St. John's University
Bachelor of Science from Biology
Read More
LaGuardia Community College
Emergency Medical Technology Basic
Read More