Melanie D Powell
Cheney
Summary
Dynamic professional with experience at Downtown Spokane Partnership, excelling in conflict resolution and customer service. Proven ability to ensure safety and security while maintaining high standards in food safety management. Recognized for fostering team collaboration and enhancing operational efficiency in fast-paced environments. Bilingual communicator adept at navigating diverse cultural contexts.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Ambassador
Downtown Spokane Partnership
Spokane
09.2024 - 12.2024
- Warned persons of specific rule infractions or violations, such as trespassing, loitering, or disruptive behavior, and evicted violators from the premises.
- Investigated complaints from customers regarding safety or security concerns.
- During regular security patrols of the facility, I checked for suspicious activity and promptly reported any safety or security issues, ensuring a secure environment.
- Demonstrated a strong work ethic by maintaining high levels of alertness throughout shifts.
Line Cook
Taos Ski Valley Resort
Taos
11.2019 - 03.2020
- Managed concurrent tasks with exceptional efficiency in a dynamic environment.
- Set up and performed initial prep work for soups, sauces, and salads.
- Ensured the safety of food prep operations by adhering to strict safety procedures, a commitment that significantly reduced complications, and maintained a safe work environment.
- Proved to be a reliable team player by assisting other staff members during peak times, ensuring that the kitchen runs efficiently, even under pressure.
Line Cook
Yellowstone National Park Lodges-Xanterra
Yellowstone National Park County (historical)
09.2019 - 11.2019
- Ensured proper operation by routinely checking equipment functionality.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Received and stored food and supplies.
- Cleaned food preparation areas, cooking surfaces, and utensils.
Prep Cook
Grand Canyon North Rim Lodge
Grand Canyon
05.2018 - 10.2018
- Prepared vegetables and ingredients by washing, chopping, and dicing.
- Maintained exceptional service quality through dedicated efforts.
- Successfully collaborated with diverse coworkers, demonstrating strong interpersonal skills, to accomplish goals and address issues related to our products and services.
- Maintained a keen eye on the quality of food products, ensuring they consistently met our high standards.
Deli Cook
Safeway
Portland
01.2016 - 08.2017
- Assisted with inventory management by tracking stock levels for ordering purposes.
- Established and maintained open, collaborative relationships with the kitchen team to maximize efficiency.
- Trained new staff members on proper food handling techniques, safety procedures, and knowledge of menu items.
- Ensured quality control of all products served to customers.
Education
Associate of Arts - Foreign Languages And Literatures
Spokane Community College
Spokane, WA06-2026
GED -
GED 1987
Wetumpka, AL09-1987
Skills
- Bilingual communication
- Cultural sensitivity
- Language Translation
- Customer service
- Conflict resolution
- Team collaboration
- Food safety management
- Team management
Certification
- Bankworks Certificate, awarded in Summer 2024, Spokane, Washington
- Peer Spokane Facilitator Certificate, awarded in Summer 2024, Spokane, Washington
Websites
References
References available upon request.
Timeline
Ambassador
Downtown Spokane Partnership
09.2024 - 12.2024
Line Cook
Taos Ski Valley Resort
11.2019 - 03.2020
Line Cook
Yellowstone National Park Lodges-Xanterra
09.2019 - 11.2019
Prep Cook
Grand Canyon North Rim Lodge
05.2018 - 10.2018
Deli Cook
Safeway
01.2016 - 08.2017
Associate of Arts - Foreign Languages And Literatures
Spokane Community College
GED -
GED 1987
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