Melanie Denice Nunez Danger

• I provide thorough cleaning and maintenance of assigned areas, ensuring a high standard of hygiene and presentation.
• I support the supervisor with minor maintenance tasks and facility-related issues, helping operations run smoothly.
• I respond promptly to client or guest requests, maintaining professionalism and customer satisfaction.
• I organize work efficiently, prioritize tasks, and manage time effectively in fast-paced environments.
• I contribute to a collaborative team environment, assisting colleagues and communicating effectively with supervisors.
• I maintain attention to detail, ensuring every task meets quality standards and enhances the guest or client experience
• Consistently received positive feedback from supervisors and clients for attention to detail and service quality.
• Reduced turnaround time for room preparation by improving workflow and time management.
• Assisted in training new team members, improving overall team efficiency and performance.
• Helped implement small process improvements that enhanced overall guest satisfaction.

• I assist the supervisor in coordinating daily cleaning operations and schedules to ensure efficient workflow.
• I communicate with clients to address inquiries, requests, and concerns professionally and promptly.
• I support minor maintenance tasks and facility-related issues, helping maintain high service standards.
• I monitor team performance, provide guidance, and ensure tasks are completed to quality standards.
• I maintain accurate records of services, schedules, and client requests using internal systems.
• I contribute to a collaborative and positive team environment, assisting colleagues and resolving issues as needed.
• I develop problem-solving, multitasking, time management, and organizational skills in fast-paced environments

I coordinated cleaning services and schedules for residential and commercial clients.

I communicated regularly with clients and vendors to ensure service quality and consistency.

I addressed customer requests, concerns, and service adjustments promptly.

I ensured compliance with service standards and company policies.

I supported administrative tasks and service tracking using internal systems and tools.

Successfully handled 50+ customer inquiries per week, providing timely solutions and maintaining high client satisfaction.

Coordinated service appointments with 10–15 vendors weekly, ensuring smooth operations and on-time service delivery.

Resolved over 90% of client issues on the first call, reducing follow-up calls and increasing customer retention.

Assisted in scheduling and dispatching 25 service technicians per week, improving workflow efficiency.

Contributed to a 15% increase in repeat clients through proactive communication and personalized service.