Melanie G. Mitchell
El Paso,TX
Summary
Highly dependable and self-motivated professional with 25+ yrs. experience in fast-paced environments demanding strong organizational and interpersonal skills. Neat and detail-oriented team player who is resourceful in completing tasks with minimal supervision. Fast learner and able to multi-task with “Can-do” attitude and a pleasant and easygoing demeanor.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Office Manager
Wesmar Corporation
El Paso, TX
03.2015 - 04.2020
- Ran front office of a family-owned heel manufacturing business including (but not limited to) accurately recording customers’ orders in logbook, prepared work orders for production department and wrote up completed orders.
- Recorded payments, created invoices, credit memos, entered and paid vendor invoices in Quickbooks; prepared manual check runs Printed daily A/R and A/P Aging Reports and Last-Month-to-Date reports for owner’s evaluation; performed A/R duties for collection of past due accounts.
- Answered phone calls, greeted customers and vendors; handled incoming and outgoing mail; prepared packages and necessary paperwork for freight carrier pick up.
- Re-organized, alphabetized and relabeled all logbook binders, office and production files and folders while purging outdated paperwork resulting in increased efficiency.
- Entered payroll hours, prepared employees’ manual timecards and updated and maintained databases of vendor and employee confidential information; assisted Production in packaging orders when needed.
- Assisted company accountant with Adjusting Journal Entries for YE tax reports and prepared paperwork for Texas Workforce audits.
- Maintained computer and physical filing systems.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Office Assistant
Sierra Machinery
El Paso, TX
10.2014 - 02.2015
- Contract Work through, Staffing Agency to Assist with YE Accounting): Matched invoices and credit memos against purchase orders for pricing and quantity accuracies; researched billing disputes and contacted vendors for copies of invoices and statements when necessary.
- Emailed customers for current W-9 forms and prepared 3-part 1099 Tax Forms.
- Verified employee expense reports against sales receipts and successfully reconciled several billing errors by contacting responsible parties.
- Separated check payments and prepared for mailing; opened incoming mail and distributed to appropriate office personnel.
- Typed labels and applied to new folders for upcoming fiscal year; removed old files for storage; performed filing, cleared statements via payment status verification in NDS System.
- Faxed, scanned and photocopied paperwork as requested by departments.
- Delivered clerical support by efficiently handling wide range of routine and special requirements.
Accounts Payable Clerk / Receptionist
Cintas Corporation
San Leandro, CA
10.2007 - 08.2013
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Issued purchase orders and verified charges were coded under correct accounts and cost centers; audited for accuracy including cost allocations and backup paperwork; obtained Store Manager’s approval and recorded entries in SAP/AS400 system for payment in a timely manner; contacted vendors for any missing open invoices, credits, discrepancies and variances.
- Prepared vendor invoices and processed incoming payment.
- Utilized talents and expertise to complete on-time and accurate monthly closing processes, journal entries and accruals.
- Removed old accounts and reorganized manual filings which helped reduced research time and increased efficiency throughout the office.
- Printed and maintained weekly sales reports for all departments; updated customers’ contract information in database; ordered and maintained office supplies, business cards and various office equipment.
- Served as central point of contact for all outside vendors needing to gain access to the building; managed reception area, including greeting visitors, V.I.P.s and responding to telephone and in-person requests for information; maintained phone lists; handled all incoming and outgoing correspondences.
- Assisted Customer Service with complaints and billing issues; established good rapport by returning calls promptly and received compliments for having high commitment to customer service.
- Supported 30 Service Sales Representatives (SSR) with invoice printing, mailing, route balancing, issuing credits on customers’ accounts in a timely manner.
- Helped achieve the CAL OSHA Golden Gate Safety Award for our service branch in 2011 for maintaining an effective workplace safety and health management system as a Safety Committee member.
Bookkeeper
Longs Drug Store
San Leandro, CA
07.1984 - 10.2006
- Processed invoices for a large-scale organization’s branch office; verified costs, discounts and quantities on purchase orders against invoices for accuracy; forwarded completed invoices to corporate office for payment.
- Reviewed EDI aging reports for billing errors and reported to corporate office for immediate correction; prepared open purchase orders, claims and invoices for quarterly inventory. Assisted management with new hiring, scheduling and facilitating quarterly physical inventory counts; administered weekly payroll for a staff of 30; reduced costs by correcting hours falsely reported.
- Balanced daily sales transactions (e.g. cash, checks, debits and credit cards); handled bank transactions including deposits and change orders; helped balanced cash vault and maintained petty cash.
- Maintained and processed invoices, deposits and money logs.
- Ordered and maintained office supplies, employee uniforms and other state merchandise and forms used in daily store sales operations (e.g. lottery tickets and lottery machine, Fish & Game and Hunting applications).
- Provided phone and cashiering support, performed filing and assisted departments with customer service as needed; organized special holiday events for our store district.
- Organized and carried out efficient month-end, quarterly and year-end processes.
Point of Sales Coordinator/Warehouse Supervisor
Longs Drug Store
San Leandro, CA
07.1984 - 10.2006
- Coordinated store’s transition to scanning system: assisted with receipt and installation of POS computer equipment, supplies; performed troubleshooting on Telxon guns with the assistance of Assistant Store Manager; supervised 15-20 employees daily on merchandise scanning, stocking and shelf labeling; completed transition within corporate office’s three-week deadline working 12 hr. shifts; went live with minimal problems.
- Performed extensive data entries of new products and price changes in POS System; reviewed upcoming sales reports and sales signs for accuracy; conducted monthly sales floor audits in compliance with OSHA retail regulations.
- Received, inspected and signed for weekly store distribution freight and UPS deliveries; maintained warehouse including (but not limited to) organizing merchandise, checking stock supply levels, inventory preparation, order entries and cleanliness.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Completed daily operations on time and maintained high standards of accuracy.
- Managed merchandise inventory transactions.
- Managed day-to-day operations of warehouse, including freight and parcel shipments, returns and transfers.
- Maintained excellent performance standards while working in hot warehouse environment.
Education
No Degree - Business Administration
Chabot College
Hayward, CA 06.1983 - 06.1985
No Degree - Pre-Nursing
Sacramento State Univ
Sacramento, CA 08.1982 - 03.1983
Diploma -
Encinal High School
01.1979 - 01.1982
Skills
MS Word, Excel, Outlook, Internet Explorerundefined
Timeline
Office Manager
Wesmar Corporation
03.2015 - 04.2020
Office Assistant
Sierra Machinery
10.2014 - 02.2015
Accounts Payable Clerk / Receptionist
Cintas Corporation
10.2007 - 08.2013
Bookkeeper
Longs Drug Store
07.1984 - 10.2006
Point of Sales Coordinator/Warehouse Supervisor
Longs Drug Store
07.1984 - 10.2006
No Degree - Business Administration
Chabot College
06.1983 - 06.1985
No Degree - Pre-Nursing
Sacramento State Univ
08.1982 - 03.1983
Diploma -
Encinal High School
01.1979 - 01.1982
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