Julius Corley
APO,United States
Summary
Versatile Operations Assistant handles all types of tasks with efficient and hardworking mindset. Manages clerical needs as well as planning events, overseeing purchasing and producing detailed reports. Bringing multiple months of related experience. Experienced Operations Assistant proficient in documentation, expense tracking and recordkeeping. Successful at managing everything from maintenance to financial needs. Experienced with overseeing multiple projects simultaneously.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Volunteer Postal Operation Assistant
US Army
08.2023 - Current
- Received, sorted, and routed to various offices and personnel; operate customer service window and provide assistance with postal requirements for 500 to 1000 personnel daily.
- Manual and automated processing of incoming and outgoing mail in accordance with agency and postal service requirements. Type material such as mailing labels, reports, and other documents.
- Make and receive inquiries regarding receipt and disposition of classified and unclassified mail, discrepancies in mail compliance with security regulations, and appropriate offices to receive mail.
- Search incoming mail for dangerous substances. Download information scanned from packages into handheld devices and other mail databases for signature and tracking purposes.
- Perform duties as motor vehicle operator to carry out postal operations. Drive on daily basis to pick up and deliver unclassified and classified mail to US Post Office and throughout post, on public roads, and for long and short hauls.
Grocery Store Worker
Defense Commissary Agency
06.2012 - Current
- Pleasantly greeted customers and provided prompt and courteous service resulting being selected to be Customer Service Ambassador for last 7 years.
- Operated cash register to accurately process and record customer payments in 8 hours of operation more than $20,000 with zero deficiency.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Removed trash, swept, and mopped floors for professional appearance.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Prepared orders for customers without delay to deliver excellent service.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
- Listened to customer needs and desires to identify and recommend optimal products.
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored customers for signs of security concerns and escalated issues to management.
- Developed strong rapport with customers and created positive impression of business.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Mailroom Assistant
US Army Baumholder Kaserne
12.2001 - 01.2002
- Verified proper distribution of incoming mail to correct individuals and Unit in M.L.R.S Battalion 2000 Personnel.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy for 60 days.
- Operated postal machines, including postage meters and mail-processing machines.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
US Army M.L.R.S Crew Member F.A.
US Army
01.1992 - 02.2012
- Retired as Sergeant First Class from United States Army on 01 Feb. 2012 to civilian sector.
- Over 20 years of recent administrative experience including; health systems management, personnel requisition, resource management, and budgetary experience.
- Educational qualifications include Primary Leadership Development Training, Advanced Leadership Training, and Senior / Executive Leadership.
- Training and C-IED Trained 2011. Developed training doctrine that was published and later disseminated Army-wide as policy for planning and movement, both administratively and physically, of highly controlled, volatile materials.
- Current employment at Wiesbaden Commissary as Store Worker, with more than 10 years of experience. Currently volunteering at Wiesbaden Post Office as Postal Operation assistant since August 2023
Education
Senior Leadership / Executive Leadership Course - Military Studies
NCOS
Fort Sill, OK04.2010
Advanced Leaders Course - Military Studies
NCOS
Fort Sill, OK08.2000
Warrior Leadership Course - Military Studies
NCOS
Camp Jackson Korea07.1998
High School Diploma -
Camron University
Lawton06.1991
Skills
- Meeting Support
- Clerical Support
- Project Coordination
- Document Control
- Efficiency Improvement
- Customer Support
- Critical Thinking
- Clinical Development and Operations
- Greeting Visitors
- Customer Transactions
Accomplishments
- Advanced Weapons Combat Train the Trainer by the President Hundred Iraq 20030-2004
- Led 5 to 45 personnel over 3 tour to combat with Zero loss of Life or Equipment 2003-2004, 2006-2007, 2008-2009.
- Chosen over Senior SFC at the grade SSG to be in-charge of M.L.R.S Platoon at Fort Hood, Texas from 2006-2008.
- Employ of the Year 2014 Commissary
- Acting Manager of Produce Department in Absence of manager 1 to 4 weeks yearly.
- Customer Service Ambassador for 7 years at the Commissary
Certification
- Army Instructor Certified - 2009
- Equal Opportunity Representative Certified - 2000
- Secret Security Clearance – Expiration date – Jan 2014
- IMPRVOISED EXPLOSIVE DEVICE (CIED)AWARENESS TRAIN THE TRAINER, 1 WEEK, 2010
Additional Information
- You will serve as a Postal Operations Mail Assistant in the Europe District office where mail is received, sorted, and routed to various offices and personnel; operate a customer service window and provide assistance with postal requirements.
- Work involves manual and automated processing of incoming and outgoing mail in accordance with agency and postal service requirements. Type material such as mailing labels, reports, and other documents.
- Make and receive inquiries regarding receipt and disposition of classified and unclassified mail, discrepancies in mail compliance with security regulations, and appropriate offices to receive mail.
- Operate an x-ray or mail scanner machine to search incoming mail for dangerous substances. Download information scanned from packages into handheld devices and other mail databases for signature and tracking purposes.
- Perform duties as a motor vehicle operator to carry out postal operations. Drive on a daily basis to pick up and deliver unclassified and classified mail to the US Post Office and throughout the post, on public roads, and for long and short hauls.
Languages
English
Full Professional
Timeline
Volunteer Postal Operation Assistant
US Army
08.2023 - Current
Grocery Store Worker
Defense Commissary Agency
06.2012 - Current
Mailroom Assistant
US Army Baumholder Kaserne
12.2001 - 01.2002
US Army M.L.R.S Crew Member F.A.
US Army
01.1992 - 02.2012
Senior Leadership / Executive Leadership Course - Military Studies
NCOS
Advanced Leaders Course - Military Studies
NCOS
Warrior Leadership Course - Military Studies
NCOS
High School Diploma -
Camron University
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