Melanie Pena

• Developed graphics and visual content for social media campaigns.
• Completed final touches for projects before rollout.
• Edited and enhanced existing artwork and graphics.
• Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
• Collaborated with other designers to create visually appealing graphics for digital media.
• Increased team productivity by 10% by creating many deliverables every week.
• Communicated with different departments to present icon designs and collect information for adjustments.

Stay up to date on clients’ product knowledge through in-house training.

• Working with face-to-face customer service and sales presentations.
• Basic customer service, public relations, and promotional marketing.
• Communicated with over 50 potential customers on average every day.
• Performed with high integrity while dealing with potential customers' sensitive information.

• Resolved problems, and provided exceptional service.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Paid attention to detail while completing assignments.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.
• Edited and enhanced existing artwork and graphics.