Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Melanie  Felix

Melanie Felix

Fontana,Ca

Summary

Well-qualified Job Title with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors. Outgoing Job Title with Number years of Area of expertise experience. Fantastic salesman with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring both buyer and seller satisfaction. Organized Job Title with extensive knowledge of Type property sales and mortgage coordination. Successful at closing deals with accuracy and speed. Trained in Software use with expertise in local markets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Real Estate Agent

HomeSmart Evergreen Realty
07.2022 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Maintained connections with clients to encourage repeat business and referrals.

Cashier

Ralphs Grocery Store
10.2006 - 05.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.

Sales Manager

Ralphs Grocery
10.2006 - 05.2023
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Floral Manager

Ralphs Grocery
10.2006 - 05.2023
  • Monitored special orders to promote timely deliveries of floral displays, bouquets and decorative items.
  • Decreased shrink by Number% through close monitoring of department.
  • Trained employees on customer order taking and basic floral arranging.
  • Inventoried plants and flower care supplies and ordered more.
  • Exceeded sales goals.
  • Supervised Number employees in floral department.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Education

Real Estate Certification - Real Estate

Citrus College
Glendora, CA
09.2021

Skills

  • Advise Clients
  • Marketing Strategy Development
  • Construction Loan Financing
  • New Project Development
  • House Showings
  • Property Tours
  • Promote Properties
  • Home Tours
  • Closing Sales
  • Work Well Independently
  • Strong Organizational Skills
  • Excellent Teamwork
  • Marketing and Advertising
  • CMA Software Knowledge

Certification

Real Estate License

Languages

Spanish
Native or Bilingual

Timeline

Real Estate Agent

HomeSmart Evergreen Realty
07.2022 - Current

Cashier

Ralphs Grocery Store
10.2006 - 05.2023

Sales Manager

Ralphs Grocery
10.2006 - 05.2023

Floral Manager

Ralphs Grocery
10.2006 - 05.2023

Real Estate Certification - Real Estate

Citrus College
Melanie Felix