Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanney Dantche-Jones

Conroe,TX

Summary

Experienced individual in office and customer support, acknowledged for exceptional communication abilities and proactive customer engagement. Demonstrated success in driving sales negotiations and achieving customer satisfaction. Results-oriented with expertise in office operations and customer service, emphasizing attention to detail and problem-solving skills. Provides customized solutions that elevate customer interactions.

Overview

4
4
years of professional experience

Work History

Secretary and Sales Advisor

Day & Night Glass
Springville, Utah
09.2019 - 06.2023
  • Managed daily office operations and maintained organized filing systems.
  • Handled incoming calls and directed inquiries to appropriate departments.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Assisted customers in selecting products based on their needs and preferences.
  • Processed customer transactions accurately using point-of-sale systems.
  • Identified customer needs and tailored solutions accordingly.
  • Negotiated contracts with customers to secure sales deals.
  • Resolved customer complaints promptly and effectively.

Education

High School Diploma -

The Woodlands College Park High School
The Woodlands, TX
06-2016

Skills

  • Office administration
  • Customer support
  • Customer relationship management
  • Effective communication
  • Phone reception
  • Customer service

Timeline

Secretary and Sales Advisor

Day & Night Glass
09.2019 - 06.2023

High School Diploma -

The Woodlands College Park High School

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