Melannie Fonseca
Queens,NY
Summary
Proven to excel in fast-paced environments, I leveraged my fast typing speed and attention to detail at ESSIEM SAS to enhance project outcomes and efficiency through data automation. My adaptability and initiative fostered strong relationships and improved service quality at El Guayaquileno, showcasing my ability to meet and exceed employer expectations.
Overview
4
4
years of professional experience
Work History
Data Entry Intern
ESSIEM SAS
06.2020 - Current
- Contributed to project success by meeting tight deadlines for data entry tasks without sacrificing quality.
- Maintained strict confidentiality while handling sensitive client information according to company guidelines and legal regulations.
- Demonstrated adaptability by quickly learning new software programs and adjusting to changes in database structures or requirements.
- Assisted in the creation of user-friendly documentation for internal use, simplifying complex procedures for more accessible understanding across teams.
- Reduced errors in reports by thoroughly reviewing entered data and making necessary corrections before submission.
- Increased efficiency by automating repetitive tasks using Excel macros and formulas.
Restaurant Team Member
El Guayaquileno
08.2021 - 02.2023
- Answered customers' questions, recommended items, and recorded order information on the phone and in person.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Collaborated with management to develop strategies for improving service quality and addressing identified areas of concern.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Cultivated warm relationships with regular customers.
Education
Associate of Arts - Human Services
LaGuardia Community College of The City University of New York
Long Island City, NY06.2026
Skills
Written Communication Proficiency
Fast Typing Speed
Accuracy and Attention to Detail
Self-Motivation and Initiative
Excel formulas
Maintains confidentiality
Deadline Oriented Mindset
Problem-solving abilities
Customer Service
Money handling abilities
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Restaurant Team Member
El Guayaquileno
08.2021 - 02.2023
Data Entry Intern
ESSIEM SAS
06.2020 - Current
Associate of Arts - Human Services
LaGuardia Community College of The City University of New York