Melany Bermudez
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Reliable employee offering excellent communication and good judgment.
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Head Cleaner
Vacay Mode LLC
03.2022 - 10.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Provided assistance to other staff members with cleaning of difficult areas.
- Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
- Developed and implemented comprehensive cleaning plan for entire building.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Stock Coordinator
Aldo Shoes
06.2021 - 11.2021
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Assisted in development of trainees, providing instruction and support to optimize readiness.
- Answered customer questions and provided detailed product information.
- Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Maintained effective team member communication.
- Maintained inventory and ordered new supplies to meet expected needs.
- Simplified shipping and receiving processes for improved workflow.
- Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
- Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Changed sales floor signs to show current pricing and support product promotions.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Performed inventory control, such as counting and stocking merchandise.
- Placed special customer orders for custom or special order merchandise.
- Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
- Greeted customers and directed to requested products.
- Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
- Maintained fitness in order to move merchandise efficiently and safely.
- Demonstrated strong communication skills and understanding of packing slip processing requirements.
- Created balanced pallets to support efficient and safe sales floor replenishment.
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Blocked and faced products on displays and shelves in accordance with company policy.
- Attended and participated in sales meetings to stay abreast of current offers and product issues.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Helped customers locate desired items and transfer oversized items to vehicles.
Head Cashier
Burger King
10.2019 - 08.2021
- Contributed to team success by completing jobs quickly and accurately.
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
- Learned all required tasks quickly to maximize performance.
- Created appealing displays for routine arrangements and special promotions.
- Resolved issues quickly to maintain productivity goals.
- Sought out ways to go above and beyond job requirements.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Continuously checked products for quality assurance according to strict guidelines.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Operated register to process payments and collect cash payment for order totals.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
High School Diploma -
Westland Hialeah High School
Hialeah, FL2023
Skills
- Critical Thinking
- Time Management
- Detail-Oriented
- Call Response and Transfer
- Reliable and Responsible
- Honest and Ethical
- Feedback Acceptance
- Relationship Building
- Reporting and Documentation
- Goal Setting and Achievement
- Team Leadership
- Adaptable and Flexible
- Key Performance Indicators (KPIs)
- Customer Relationship Management
- Financial Management
- Priority Management
- Sales and Marketing
- Customer Service
Languages
Spanish
Native or Bilingual
French
Limited Working
Timeline
Head Cleaner
Vacay Mode LLC
03.2022 - 10.2023
Stock Coordinator
Aldo Shoes
06.2021 - 11.2021
Head Cashier
Burger King
10.2019 - 08.2021
High School Diploma -
Westland Hialeah High School
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