Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melany Bustillo

Central Islip

Summary

Dedicated and bilingual professional with a proven track record at BJ's Wholesale, enhancing customer satisfaction through exceptional service and efficient problem resolution. Excelled in team collaboration and customer relations, significantly improving loyalty. Demonstrated outstanding time management and accuracy in transactions, embodying reliability with a strong work ethic.



Overview

3
3
years of professional experience

Work History

Cashier

BJ's Wholesale
04.2022 - 12.2024
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

Bachelor of Science - Nursing

Adelphi University
Garden City, NY
01-2028

High School Diploma -

Central Slip Senior High School
Central Islip, NY
06-2024

Skills

  • Billingual
  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Reliability and punctuality
  • Customer relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cashier

BJ's Wholesale
04.2022 - 12.2024

Bachelor of Science - Nursing

Adelphi University

High School Diploma -

Central Slip Senior High School

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Melany Bustillo