Melany Corvo Faure
Miami
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant
Excellent Care Services
Miami, FL
12.2020 - Current
- Excellent verbal and written communication skills, with the ability to effectively communicate with individuals at all levels of an organization
- Experience in managing and organizing electronic and physical files
- Ability to draft and proofread various documents, such as emails, reports, and presentations
- Implemented a new organizational method that included all documents and files on the computer as well as on paper
- Handle incoming phone calls, take messages, and redirect inquiries to appropriate personnel
- Ability to analyze situations, gather information, and propose effective solutions
Shift-Leader, Server
Cold Stone Creamery
Miami, FL
01.2019 - 08.2019
- Trained new and current team members on tasks procedures and company policies
- Provided Excellent customer service by promptly addressing guests’ requests and inquiries
- Processed payments and accurately handled cash transactions
- Balanced the cash register at the end of every shift
- Maintained food cleanliness and safety guidelines
- Strong ability to handle service and maintain composure under pressure
Education
Bachelor of Business Administration - Management
Florida International University
Miami, Florida05.2024
AA Business Administration -
Miami Dade College
Miami, Florida05.2022
Certificate in General Business -
Miami Dade College
Miami, Florida05.2021
Skills
- Word
- PowerPoint
- Excel
- Time management
- Relationship building
- Workload management
- File and record keeping
- Office administration
- Microsoft Office Suite
- Data confidentiality
Certification
CPR & First Aid Certified
Other
Fluent in English, Fluent in Spanish, Word, PowerPoint, Excel, CPR & First Aid Certified, PHI THETA KAPPA
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
Assistant
Excellent Care Services
12.2020 - Current
Shift-Leader, Server
Cold Stone Creamery
01.2019 - 08.2019
AA Business Administration -
Miami Dade College
Certificate in General Business -
Miami Dade College
Bachelor of Business Administration - Management
Florida International University
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