Results-driven Customer Service Specialist recognized for effective problem-solving and team collaboration. Successfully resolved customer complaints and inquiries through strong communication and active listening, contributing to improved client satisfaction and streamlined service delivery.
Overview
1
1
year of professional experience
Work History
Customer Service Specialist
Optimar International Realty
Sunny isles
03.2025 - 04.2026
Resolved customer complaints and issues promptly and professionally.
Answered incoming customer inquiries regarding product and service information.
Managed client communications through phone, email, and in-person interactions.
Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
Researched complex issues raised by customers, identified solutions, and provided timely responses.
Upheld quality control policies and procedures to increase customer satisfaction.