Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melany Dabul

Miami

Summary

Results-driven Customer Service Specialist recognized for effective problem-solving and team collaboration. Successfully resolved customer complaints and inquiries through strong communication and active listening, contributing to improved client satisfaction and streamlined service delivery.

Overview

1
1
year of professional experience

Work History

Customer Service Specialist

Optimar International Realty
Sunny isles
03.2025 - 04.2026
  • Resolved customer complaints and issues promptly and professionally.
  • Answered incoming customer inquiries regarding product and service information.
  • Managed client communications through phone, email, and in-person interactions.
  • Collaborated with colleagues from other departments in order to resolve customer concerns quickly.
  • Researched complex issues raised by customers, identified solutions, and provided timely responses.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Education

Some College (No Degree) - LAWYER

UBA
ARGENTINA
06-2026

Skills

  • Conflict resolution
  • Problem solving
  • Team collaboration
  • Complaint handling
  • Problem resolution
  • Good communication skills
  • Customer relations
  • Active listening

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Customer Service Specialist

Optimar International Realty
03.2025 - 04.2026

Some College (No Degree) - LAWYER

UBA
Melany Dabul