Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Dayanara Franco

Galveston,TX

Summary

Proven to enhance customer experiences at Breeza through exceptional service and efficient order processing, I bring a blend of hard skills like kitchen sanitation and soft skills such as reliability. Achieved a significant improvement in service delivery by prioritizing cleanliness and customer interaction, showcasing my dedication to excellence in every role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

Breeza
Galveston, TX
09.2023 - Current
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Demonstrated product features and benefits for customers' needs.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Front Line Cook

Rainforest Cafe
Galveston, TX
02.2023 - 03.2024
  • Ensured that all prepared dishes met presentation standards prior to serving customers.
  • Prepared and cooked food items according to standard recipes and menu specifications, using various kitchen equipment.
  • Stored all cleaning supplies in designated areas after use.
  • Swept and mopped kitchen floors to maintain cleanliness.

Busser

San Luis Resort
Galveston, TX
12.2022 - 03.2023
  • Stocked ice buckets, water pitchers, wine glasses or other bar items as needed.
  • Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
  • Sanitized and organized dining tables.
  • Provided water to customers.
  • Supported the server team.

Pantry Line Cook

yagas cafe
Galveston, TX
04.2022 - 12.2022
  • Inspected ingredients prior to preparation to ensure freshness.
  • Monitored stock levels of all pantry items and placed orders as needed.
  • Sliced, chopped, and diced vegetables for use in salads and other dishes.
  • Cleaned work areas, equipment, utensils, dishes, and silverware.
  • Assisted other culinary staff members with dishwashing duties when needed.
  • Created various salads and desserts.

Cashier

Taco Bell
Galveston, TX
04.2022 - 10.2022
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Communicated effectively with other staff members regarding orders and menu changes.

Education

Some College (No Degree) - Languages

Universidad De Guayaquil
Guayaquil

Some College (No Degree) - Psychology

Universidad De Milagro
Milagro

Skills

  • Reliable and punctual
  • Exceptional customer service
  • Fitting room maintenance
  • Exchange coordination
  • Order processing
  • Recipe preparation
  • Prep work
  • Kitchen sanitation
  • Salad preparation
  • Dining room cleaning
  • Table reset

Certification

  • I have a B2 in English awarded by the University of Michigan
  • Certification in accounting and taxation in Ecuador

Languages

Spanish
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Sales Associate

Breeza
09.2023 - Current

Front Line Cook

Rainforest Cafe
02.2023 - 03.2024

Busser

San Luis Resort
12.2022 - 03.2023

Pantry Line Cook

yagas cafe
04.2022 - 12.2022

Cashier

Taco Bell
04.2022 - 10.2022

Some College (No Degree) - Languages

Universidad De Guayaquil

Some College (No Degree) - Psychology

Universidad De Milagro

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Dayanara Franco