Melany Gomez
Porterville,CA
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Quick to learn new skills and an experienced computer operator.
Overview
9
9
years of professional experience
Work History
Cashier
99 Cents Only Stores
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Improved customer satisfaction by promptly locating items and providing product information.
Babysitter
Private Home
01.2015 - 09.2022
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Enhanced children''s social skills by organizing group activities and encouraging teamwork.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
Department Lead
Grocery Outlet
09.2020 - 06.2022
- Improved department efficiency by streamlining processes and implementing time-saving strategies.
- Developed and executed new training programs, resulting in increased productivity within the department.
- Managed cross-functional projects, ensuring timely completion and alignment with company goals.
- Identified areas for improvement within the department, developing action plans to address those needs effectively.
Assistant
Today’s Auto Repair
01.2018 - 09.2020
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
Associate Of Applied Science - Biochemistry
Porterville College
Porterville, CAGED -
Monache High School
Porterville, CA06.2015
Skills
- Analytical Thinking
- Effective Communication
- Reliability and Punctuality
- Computer Literacy
- Customer Service
- Bilingual: English and Spanish
Timeline
Cashier
99 Cents Only Stores
06.2022 - Current
Department Lead
Grocery Outlet
09.2020 - 06.2022
Assistant
Today’s Auto Repair
01.2018 - 09.2020
Babysitter
Private Home
01.2015 - 09.2022
Associate Of Applied Science - Biochemistry
Porterville College
GED -
Monache High School