Melany Hernandez
New York,NY
Summary
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
3
3
years of professional experience
Work History
Supervisor
Docgo
03.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Sales Associate
Pandora
11.2021 - Current
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Skills
- Leadership
- Organization
- Time Management
- Communication
- Goal oriented
- Customer service
- Training and mentoring
LANGUAGES
-Spanish
-English
Timeline
Supervisor
Docgo
03.2023 - Current
Sales Associate
Pandora
11.2021 - Current
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